142 reviews on
LBR was nothing less than amazing. Super responsive and detail oriented. I decided to get a second opinion from them after I felt like the service department at my car dealership missed something and sure enough, they found it. Their bid matched their invoice exactly and the truck was fix and turned around very quickly.
Great service experience. Clear communication and timely delivery.
It is really hard to articulate what a bad experience I had at LBR in Dec 2022. The office manager was curt and dismissive when I recounted the events that left my vehicle inoperable and he openly mocked me in front of the people in the office and customers. When I got the report back they decided it was because it was cold out, but had no other reason for my car breaking down. They recharged the battery and I paid $220 for this service. If you are female don’t even bother coming here. I ended up at Euro Car Service- attentive, fair pricing and great service from start to end. Update: (1/17/2023) I was texted by the owner, Michael. He claimed to want to understand what happened and provide a refund. He called me when I said I would be available. I explained what had happened. He asked for my credit card information to refund the amount of the charge. It has been 2 days and there is no credit. I will update if this changes. (1/19/2023) Michael issued a full refund.
Been coming here for more than 10 years. These guys are the best! Harry at the front desk is one great guy and I am always satisfied with the service, price, and quantity of work done.
Work was done well, at 25% below dealer estimate, and completed ahead of schedule smack in the middle of the holidays!
Very professional, good pricing and finished ahead of schedule. Will definitely use again.
I have LBR since we moved here in 2010. I have been so happy with them, why would I want to go anywhere else? They are thorough, courteous, and experienced. They don't do tires or wheel alignment, but have recommended others for that and the recommendations are good businesses.
Very happy with service and very accommodating
Excellent service. Good communication through out and fixed the issue we were having. They also found me an expensive part much cheaper elsewhere.
Guy M. from Bellevue, WA on 3/14/2023 for an auto service of their BMW and their testimonial is:
"Great Shop and expert mechanics!"
Michael P. O. from Bellevue, WA on 3/13/2023 for an auto repair of their Chevrolet and their testimonial is:
"Professional, dedicated, and knowledgeable."
Joe G. from Auburn, WA on 3/9/2023 for an auto service of their Porsche and their testimonial is:
"They do really good work and their communication is excellent. Very knowledgeable staff."
Justin from Bellevue, WA on 3/9/2023 for an auto service of their Porsche and their testimonial is:
"Always prompt, professional and thorough!"
Susan L. from Bellevue, WA on 3/8/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough and honest. Harry is helpful and knowledgeable."
Jayne G. from Bellevue, WA on 3/2/2023 for an auto repair of their Land and their testimonial is:
"Honest & exceptional skills"
Tenille A. from Bellevue, WA on 3/2/2023 for an auto service of their Land and their testimonial is: