Customer Reviews

EXCELLENT
142 reviews on
John Cashill
John Cashill
2023-02-15
LBR was nothing less than amazing. Super responsive and detail oriented. I decided to get a second opinion from them after I felt like the service department at my car dealership missed something and sure enough, they found it. Their bid matched their invoice exactly and the truck was fix and turned around very quickly.
Ton Yazici
Ton Yazici
2023-01-27
Great service experience. Clear communication and timely delivery.
Mandy Class
Mandy Class
2023-01-26
It is really hard to articulate what a bad experience I had at LBR in Dec 2022. The office manager was curt and dismissive when I recounted the events that left my vehicle inoperable and he openly mocked me in front of the people in the office and customers. When I got the report back they decided it was because it was cold out, but had no other reason for my car breaking down. They recharged the battery and I paid $220 for this service. If you are female don’t even bother coming here. I ended up at Euro Car Service- attentive, fair pricing and great service from start to end. Update: (1/17/2023) I was texted by the owner, Michael. He claimed to want to understand what happened and provide a refund. He called me when I said I would be available. I explained what had happened. He asked for my credit card information to refund the amount of the charge. It has been 2 days and there is no credit. I will update if this changes. (1/19/2023) Michael issued a full refund.
David Mills
David Mills
2023-01-17
Been coming here for more than 10 years. These guys are the best! Harry at the front desk is one great guy and I am always satisfied with the service, price, and quantity of work done.
Mike Bogin
Mike Bogin
2023-01-03
Work was done well, at 25% below dealer estimate, and completed ahead of schedule smack in the middle of the holidays!
Patrick Kelly
Patrick Kelly
2022-12-15
Very professional, good pricing and finished ahead of schedule. Will definitely use again.
Karen Fleshman
Karen Fleshman
2022-12-12
I have LBR since we moved here in 2010. I have been so happy with them, why would I want to go anywhere else? They are thorough, courteous, and experienced. They don't do tires or wheel alignment, but have recommended others for that and the recommendations are good businesses.
Joyce Lane
Joyce Lane
2022-12-07
Very happy with service and very accommodating
Moazzam Ahmed
Moazzam Ahmed
2022-12-06
Excellent service. Good communication through out and fixed the issue we were having. They also found me an expensive part much cheaper elsewhere.

____________________________

4 star rating
Solomon A. from Bellevue, WA on 2/4/2024 for an auto repair of their Kia and their testimonial is:
"Great quality but I think it’s quite expensive. Maybe my pocket ain’t deep enough for such quality."
5 star rating
Virginia H. from North Bend, WA on 1/23/2024 for an auto repair of their Dodge and their testimonial is:
"Knowledgeable, experienced, organized, friendly, and completed job quickly. I had visited two dealership repair shops prior to going here and LBR was vastly superior."
5 star rating
Charlie N. from Kirkland, WA on 1/17/2024 for an auto repair of their Ford and their testimonial is:
"Excellent. Never a problem again"
5 star rating
Graciela O. from Bellevue, WA on 12/28/2023 for an auto repair of their Ford and their testimonial is:
"Friendly and professional."
5 star rating
Erik from Bellevue, WA on 12/25/2023 for an auto service of their Ford and their testimonial is:
"Best shop ever"
5 star rating
Loren K. from Bellevue, WA on 12/13/2023 for an auto service of their Ford and their testimonial is:
"It was very good"
5 star rating
Tom H. from Bellevue, WA on 12/4/2023 for an auto repair of their Buick and their testimonial is:
"Professional and friendly staff."
5 star rating
Bob W. from Seattle, WA on 11/27/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend LBR."
5 star rating
Cindy M. from Bellevue, WA on 11/15/2023 for an auto repair of their Jeep and their testimonial is:
"I love working with LBR, I trust them with the service needs for my car and have been a regular customer for more than 5 years."
1 star rating
Ghassan D. from Bellevue, WA on 11/13/2023 for an auto repair of their Porsche and their testimonial is:
"Don’t use them , they charged money for I for you already know , they have no experienced technicians to fix problems , your guess as good as theirs"
5 star rating
Anonymous from Bellevue, WA on 11/2/2023 for an auto service of their Porsche and their testimonial is:
"Along with Mike, Harry is especially exceptional on getting whatever has to be repaired simply done! Recommended by another shop in Seattle, getting the Mercedes properly maintained is not a worry with LBR."
5 star rating
Julie B. from Edmonds, WA on 10/23/2023 for an auto service of their Audi and their testimonial is:
"Always honest, always quality work, always fair price"
5 star rating
Don from Issaquah, WA on 10/13/2023 for an auto repair of their Audi and their testimonial is:
"Expensive, but professional & accurate"
5 star rating
Tom J. from Bellevue, WA on 9/12/2023 for an auto repair of their Lexus and their testimonial is:
"Great quality and service"
5 star rating
Dennis P. from Bellevue, WA on 9/6/2023 for an auto repair of their Toyota and their testimonial is:
"Responsive, prompt, attentive, Professional and accurate."
5 star rating
Chris T B. from Snohomish, WA on 8/17/2023 for an auto service of their Audi and their testimonial is:
"excellent"
5 star rating
Franco L. from Bellevue, WA on 8/13/2023 for an auto service of their Audi and their testimonial is:
"Honest, clear and reasonable suggestions."
5 star rating
Jim from Bellevue, WA on 8/2/2023 for an auto service of their Audi and their testimonial is:
"A real pro can get the job done well and not bill me for a learning curve. These guys are pros and the customer service is in line with the best I’ve ever had."
5 star rating
R. Kirk P. from Bellevue, WA on 8/2/2023 for an auto repair of their Ford and their testimonial is:
"Great team at LBR!"
5 star rating
R. Kirk P. from Bellevue, WA on 8/2/2023 for an auto repair of their Ford and their testimonial is:
"Great work!👍"
5 star rating
Stephen N. from Maple Valley, WA on 8/2/2023 for an auto repair of their Porsche and their testimonial is:
"Ken went out of his way to fit an inspection of my Porsche in and he and his tech still did a thorough job on both the inspection and communication. I recommend LBR wholeheartedly."
3 star rating
Anonymous from Bellevue, WA on 7/23/2023 for an auto service of their Porsche and their testimonial is:
"It’s ok. Car was not washed due to some hose problem. Appreciate if you could also vaccum as part of service. I asked to check the key remote which might be a battery issue. Replaced batteries but didn’t care to check if that resolved the problem. It’s still not working."
5 star rating
John B. from Bellevue, WA on 7/19/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Phil from Bellevue, WA on 7/18/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"I have used LBR for both of my vehicles for several years. They consistently have been reliable and professional with reasonably priced service."
5 star rating
Terry C. from Pateros, WA on 7/16/2023 for an auto repair of their Jaguar and their testimonial is:
"Ken in the office provided exceptional service providing a very clear explanation of the issues, challenges, risks and potential outcomes of a recent service on my Jag. While I was disappointed in the coverage my extended warranty provider actually delivered, I was very well informed in advance of such possible outcomes. I still need additional work to bring my car back to full form, so I expect to be back. I live 250 miles away and have an office in Bellevue I visit monthly."
5 star rating
Srv from Bellevue, WA on 7/10/2023 for an auto service of their Jaguar and their testimonial is:
"Professional and friendly"
5 star rating
Vicki B. from Bothell, WA on 7/9/2023 for an auto service of their Mini and their testimonial is:
"They do exceptional work, standby their work and treat customers with respect and care."
5 star rating
Ulf G. from Bellevue, WA on 7/9/2023 for an auto service of their Jaguar and their testimonial is:
"LBR. Is a superb auto repair shop. We are pleased to find them since Jaguar Dealers in Tacoma and Bellevue NO LONGER. Service cars older than 10 years. GO FIGURE? Ulf GORANSON, Renton WA"
5 star rating
Pam C. from Bellevue, WA on 7/9/2023 for an auto service of their Toyota and their testimonial is:
"Excellent. Honest and did what I needed."
5 star rating
Dennis W. from Seattle, WA on 7/8/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"Outstanding service"
5 star rating
Nik T. from Bellevue, WA on 6/9/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service and highly recommended"
5 star rating
Ulf G. from Bellevue, WA on 6/7/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"Ken provide timely updates with constructive options to solve repair challenges.. Ulf GORANSON Chief Engr Ret Boeing"
5 star rating
Scott V. from Bellevue, WA on 5/25/2023 for an auto service of their Mini and their testimonial is:
"It’s nice to have a shop that you can trust. All fixes I’ve needed on my vehicles have been clearly explained and I can trust that the work is done professionally and at a reasonable price."
5 star rating
Naomi from Bellevue, WA on 5/25/2023 for an auto service of their Mini and their testimonial is:
"Fast and reliable"
5 star rating
Brad S. from Bellevue, WA on 5/24/2023 for an auto service of their Chevrolet and their testimonial is:
"Polite, professional, predictable."
5 star rating
Ognian M. from Bellevue, WA on 5/11/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"This is the right place to take a care on yout car. Just Go! There is the best running shop under Michael,s organization!"
5 star rating
Mike from Bellevue, WA on 5/9/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"Good small and personal shop with easy access"
5 star rating
Dylan Leong K. from Seattle, WA on 5/8/2023 for an auto repair of their Ford and their testimonial is:
"I saved a few thousand dollars having LBR replaced my timing chain vs. having the dealer perform the service. They got it done quickly and my vehicle is running amazing."
5 star rating
Linda L. from South Cle Elum, WA on 5/1/2023 for an auto repair of their Mini and their testimonial is:
"I have had my Mini Cooper serviced there for over seven years and they take wonderful care of my car. I wouldn’t take my car anywhere else.They go above and beyond just typical routine care keeping my car in great shape.So happy to have them."
5 star rating
Linda L. from South Cle Elum, WA on 5/1/2023 for an auto repair of their Mini and their testimonial is:
"Always a great experience.Been taking my Mini Countryman there for over seven years.They always go beyond just my routine and keep my car running in great shape.So happy to have them."
5 star rating
Becky R. from Carnation, WA on 4/27/2023 for an auto repair of their Hyundai and their testimonial is:
"This shop is excellent. I always feel at ease that the repair is done correctly and I am charged a fair price. Harry makes the Customer Service aspect the best! I feel valued and my business appreciated. Five star review to LBR and I will go nowhere else."
5 star rating
Jeff W. from Bellevue, WA on 4/25/2023 for an auto service of their BMW and their testimonial is:
"My car’s maintenance reminder system recommended front brake service, so I brought it in to LBR. They inspected the brakes to find they were “like new” and recommended that I skip the service and simply reset the reminder. Some shops might have performed the unneeded service but LBR saved me a ton of money by being honest."
5 star rating
R. Kirk P. from Bellevue, WA on 4/5/2023 for an auto service of their Ford and their testimonial is:
"Great work and customer service is excellent!"
5 star rating
Ed H. from Bellevue, WA on 4/3/2023 for an auto service of their Jaguar and their testimonial is:
"Honest, fair value and informative."
5 star rating
Morgan O. from Monroe, WA on 3/24/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"Give them a try."
5 star rating
Anonymous from Bellevue, WA on 3/24/2023 for an auto service of their Mercedes-Benz and their testimonial is:
"Great feeling of trust when you speak with them"
5 star rating
Barry M. from Bellevue, WA on 3/24/2023 for an auto repair of their Honda and their testimonial is:
"Great service, quoted price matched the total cost , plus got the Costco discount!"
5 star rating
Guy M. from Bellevue, WA on 3/14/2023 for an auto service of their BMW and their testimonial is:
"Great Shop and expert mechanics!"
5 star rating
Michael P. O. from Bellevue, WA on 3/13/2023 for an auto repair of their Chevrolet and their testimonial is:
"Professional, dedicated, and knowledgeable."
5 star rating
Joe G. from Auburn, WA on 3/9/2023 for an auto service of their Porsche and their testimonial is:
"They do really good work and their communication is excellent. Very knowledgeable staff."
5 star rating
Justin from Bellevue, WA on 3/9/2023 for an auto service of their Porsche and their testimonial is:
"Always prompt, professional and thorough!"
5 star rating
Susan L. from Bellevue, WA on 3/8/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough and honest. Harry is helpful and knowledgeable."
5 star rating
Jayne G. from Bellevue, WA on 3/2/2023 for an auto repair of their Land and their testimonial is:
"Honest & exceptional skills"
5 star rating
Tenille A. from Bellevue, WA on 3/2/2023 for an auto service of their Land and their testimonial is:
"Highly recommend!"
5 star rating
Julie B. from Edmonds, WA on 3/1/2023 for an auto repair of their Audi and their testimonial is:
"LBR is first rate all the way!! From scheduling to communications, to quality of work and price, LBR can’t be beat. I always leave with my serviced vehicle feeling 100% satisfied with the work and total experience."
5 star rating
Pam from Bellevue, WA on 2/25/2023 for an auto service of their Audi and their testimonial is:
"Best part of going here is they treat you well and are honest."
5 star rating
Diane U. from Issaquah, WA on 2/22/2023 for an auto repair of their Land and their testimonial is:
"I found Henry George to be very friendly, inquisitive and easy to work with. It was a great experience."
5 star rating
Todd from Kirkland, WA on 2/14/2023 for an auto service of their Audi and their testimonial is:
"Friendly, timely and professional. Completed what was asked for and billed appropriately."
5 star rating
Mike D. from KIRKLAND, WA on 2/14/2023 for an auto service of their Audi and their testimonial is:
"Best in the business. Saved me $600 worth of unnecessary work recommended by another shop. Plus, got my car back in perfect running condition by diagnosing and fixing the real issues."
4 star rating
Bulmaro H. from Issaquah, WA on 2/14/2023 for an auto service of their BMW and their testimonial is:
"Quality of work is great. Clarity in regards to cost of services was not great. I visited requesting a 'shaking' of the engine and was diagnosed with other 3 things -including an oxygen sensor-. Because fixing all 3 extra things implied more than $1000, I declined and decided to fix only what I visited for. I was charged the diagnostic fee, because I didn't address all the recommendations. I don't think I should have been charged diagnostic fee because I had only requested the 'shaky' engine to be fixed and I did accept that repair."
5 star rating
Josiah K. from Bellevue, WA on 2/9/2023 for an auto service of their BMW and their testimonial is:
"Very friendly and helpful. I had to get my car towed due to a dead battery and dropped it off with them after hours. They gave me regular updates, took care of it, and even gave my car a complimentary wash."
5 star rating
Akshai W. from Bellevue, WA on 1/31/2023 for an auto service of their BMW and their testimonial is:
"Mike and Harry are great guys who are very transparent and clear about what your car needs and how much it will cost to do so. Whether you make an appointment or just drop your car off ad hoc (I have done both), it is a super simple and quick process and Mike and/or Harry will always be there to check in with you about what is needed. Repairs are always thorough and comprehensive. Prices are on the high side, but I believe they are justified by the overall quality of service you are getting as well as the above-and-beyond elements; LBR will usually check all your fluids and conditions, including replacing fluids, inflating your tires, and even refilling the gas tank, even if those are not specified as part of the Scope of Work."
5 star rating
Ruth B. from Mercer Island, WA on 1/26/2023 for an auto service of their Toyota and their testimonial is:
"Excellent service, reasonable price, wonderful workers!!"
5 star rating
M. F. from Seattle, WA on 1/22/2023 for an auto repair of their Mercedes-Benz and their testimonial is:
"The Shop came Highly recommended by two retired Mercedes Techs. I was beyond impressed by the professionalism that seems to be the norm there."
5 star rating
Michael K. from Mercer Island, WA on 1/16/2023 for an auto repair of their Lexus and their testimonial is:
"They did the repair adequately in the quoted timeframe for cheaper than the dealership quoted. The communication via text was very helpful. Everyone I talked to on the phone was very nice and helpful."
5 star rating
Doug H. from Bellevue, WA on 12/6/2022 for an auto repair of their Scion and their testimonial is:
"Top notch. LBR has always taken care of me. They are prompt, efficient and offer great customer service."
5 star rating
Frances J. from Redmond, WA on 12/1/2022 for an auto service of their Scion and their testimonial is:
"Trustworthy and knowledgeable"
5 star rating
Jayne G. from Bellevue, WA on 11/22/2022 for an auto repair of their Land and their testimonial is:
"They do not turn their nose up at my old 2003 Range Rover, they find ways to keep my baby running…..experienced mechanics, efficient, honest & kind💕💕💕"
5 star rating
Loren H. from Kirkland, WA on 11/11/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent. Mike was immediately responsive to our needs. They diagnosed and repaired promptly. Great experience."
5 star rating
Raymond M. from Seattle, WA on 11/11/2022 for an auto service of their Land and their testimonial is:
"Competent service and courteous staff. I was informed during every step via text messaging and email. The details and photos of the faulty components were explained in detail and good time-lines for parts and repairs were given. Our Dodge van runs like new and they even washed the car for us. This is excellent Service."
5 star rating
Linda L. from South Cle Elum, WA on 10/19/2022 for an auto repair of their Mini and their testimonial is:
"I’m always very happy to know that I have the very best at LBR taking care of my 2012 Mini Cooper.Such peace of mind putting my trust in them.Polite and very honest."
5 star rating
Jason W. from Bellevue, WA on 10/19/2022 for an auto service of their Volkswagen and their testimonial is:
"First rate. Knowledgeable and clear"
5 star rating
Robin S. from Bellevue, WA on 10/9/2022 for an auto service of their Volkswagen and their testimonial is:
"LBR does quality work, and their customer service is over the top. We trust Harry and the team with all of our cars!"
5 star rating
Mike L. from SAMMAMISH, WA on 10/4/2022 for an auto repair of their BMW and their testimonial is:
"This is a top notch auto repair shop. They are courteous, fair, professional and very efficient. I have complete confidence in Mike and Harry and trust their judgement, recommendations and guidance."
5 star rating
Ernie V. from Bellevue, WA on 10/4/2022 for an auto repair of their Ford and their testimonial is:
"Dependable and reliable service."
5 star rating
Justin from Bellevue, WA on 10/2/2022 for an auto service of their Ford and their testimonial is:
"I brought a in old Jeep Grand Cherokee that had multiple problems, the team assessed the situation and focused on the most critical issues to save me money and time, now it is running better than I've ever seen, they did a really great job at a fair price, definitely recommended!"
5 star rating
Roe J. from Sammamish, WA on 9/27/2022 for an auto repair of their Land and their testimonial is:
"High quality, friendly and professional service."
5 star rating
Dennis W. from Seattle, WA on 9/25/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Alex from Bellevue, WA on 9/22/2022 for an auto service of their Mercedes-Benz and their testimonial is:
"Harry is the man!"
5 star rating
Dan C. from Bellevue, WA on 9/21/2022 for an auto service of their Mercedes-Benz and their testimonial is:
"We have had nothing but the best service on our Mercedes-Benz's, performed on time and on budget every visit. Highly recommend LBR."
5 star rating
Yoshiyasu F. from Bellevue, WA on 9/16/2022 for an auto service of their Mercedes-Benz and their testimonial is:
"I was relieved to be able to tell you the repair process. They are meticulous in their work and keep their promises. I highly recommend LBR to my dear friends."
5 star rating
Frances Joslin S. from Olympia, WA on 9/1/2022 for an auto repair of their Jaguar and their testimonial is:
"Extraordinary- top notch - highly skilled, knowledgeable technicians!"
5 star rating
Rt from Bellevue, WA on 9/1/2022 for an auto service of their Jaguar and their testimonial is:
"Great service!"
5 star rating
Kirk from Bellevue, WA on 8/23/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great work and Good people!"
1 star rating
Haden H. from Bellevue, WA on 8/11/2022 for an auto repair of their Toyota and their testimonial is:
"They’re very snooty."
5 star rating
Rick from Bellevue, WA on 8/10/2022 for an auto service of their Toyota and their testimonial is:
"Mike and the highly skilled Techs are particular and honest on auto assessment and repair. I will certainly return for my next service. Rick"
5 star rating
Lori H. from Bellevue, WA on 7/18/2022 for an auto service of their Toyota and their testimonial is:
"LBR has been my go to place since I heard about their reputation. I have tried other places that are closer to where I live, but always come back because I trust them to take excellent care of my car. I am never disappointed. Harry always takes good car of my vehicle."
5 star rating
N R. from Redmond, WA on 7/10/2022 for an auto service of their Land and their testimonial is:
"I have been very satisfied was all the work I have had done. Harry is an asset to the company."
5 star rating
Gerald S. from Bellevue, WA on 7/1/2022 for an auto service of their Land and their testimonial is:
"Exceptional service, quality work, competitive cost."
5 star rating
Joe G. from Auburn, WA on 6/13/2022 for an auto service of their Porsche and their testimonial is:
"Great service starts at the top. I think the owner Michael’s clear communication and responsiveness on repairs and timelines is excellent. He was committed from the start to solve all of my issues and he was successful. They provided transportation when needed and the quality of the repair work is excellent. Thanks LBR! Joe G"
5 star rating
Babs from Bellevue, WA on 6/5/2022 for an auto service of their Porsche and their testimonial is:
"Reliable, fair, knowledgeable, courteous"
5 star rating
John S. from Bellevue, WA on 6/2/2022 for an auto repair of their Toyota and their testimonial is:
"I’ve been using LBR for over 30 years because I’ve found the people there that be very ethical and competent"
5 star rating
Debbie S. from Bellevue, WA on 5/26/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"I was referred to LBR years ago by a good friend. They are excellent, stand behind their work and don’t price gouge."
5 star rating
Jason W. from Bellevue, WA on 5/26/2022 for an auto repair of their Volkswagen and their testimonial is:
"First rate. Honest. Timely. Great communication. Prices are legit and very fair. George was awesome."
5 star rating
Becky Nixon R. from Bellevue, WA on 5/24/2022 for an auto service of their Volkswagen and their testimonial is:
"LBR is trustworthy, fair, and does an excellent job on ALL our vehicles. I will never use anyone else."
5 star rating
Anonymous from Bellevue, WA on 5/9/2022 for an auto service of their Volkswagen and their testimonial is:
"Exceptional. I never feel like I was taken advantage of after having my car serviced"
5 star rating
Akshai W. from Bellevue, WA on 5/6/2022 for an auto service of their Volkswagen and their testimonial is:
"Excellent above and beyond service! I brought my car in for some diagnoses and oil change. LBR was communicative throughout and was able to get extensive repairs done within two days! They even washed my car (very well) and she looks beautiful now lol. 5 stars!"
5 star rating
Rita A B. from Bellevue, WA on 4/19/2022 for an auto service of their Lexus and their testimonial is:
"Excellent service."
5 star rating
Craig P. from Bellevue, WA on 4/13/2022 for an auto repair of their Ford and their testimonial is:
"Outstanding"
5 star rating
Bon G. from Kent, WA on 3/30/2022 for an auto service of their Honda and their testimonial is:
"We like Danny George. A good man. Very accommodating. Looking forward to seeing and talking to him. Thank You! Danny!"
5 star rating
John H. from Seattle, WA on 3/29/2022 for an auto service of their Honda and their testimonial is:
"Harry and all the team are top notch, and we would not think of taking the car anywhere else for service!"
5 star rating
Joachim D. from Bellevue, WA on 3/7/2022 for an auto repair of their Dodge and their testimonial is:
"Professional Sprinter service!"
5 star rating
Terry B. from Renton, WA on 2/23/2022 for an auto repair of their Fiat and their testimonial is:
"The quality of the work is outstanding, the employees are very excellent to work with, they explained everything in detail as to what needed to be done to my vehicle I was extremely pleased with the quality of their work and I would highly recommend them to anyone!"
5 star rating
Vivek R. from Issaquah, WA on 2/23/2022 for an auto service of their Audi and their testimonial is:
"Honest. Communicate well and describe the issues or lack of well"
5 star rating
Rob K. from Friday Harbor, WA on 2/21/2022 for an auto service of their Mercedes-Benz and their testimonial is:
"I’ve been using LBR for all my vehicles for years now. Every time the service is fantastic even when the issue has been something rare and complex, they’ve always come through on time and at a good price."
5 star rating
Marc G. from Bellevue, WA on 2/17/2022 for an auto repair of their Ford and their testimonial is:
"Thoroughness of service and all managed very well by Harry!"
5 star rating
Pat S. from Bellevue, WA on 2/16/2022 for an auto repair of their Nissan and their testimonial is:
"These guys are the best in the business. I LIKE THEM. I TRUST THEM! And they are GREAT AT WHAT THEY DO!!! I've had such great experiences over the years with Mike and Harry that....... I now refer people in need of a talented mechanic services to them. Pat Sullivan"
5 star rating
Shaun R. from Bellevue, WA on 2/15/2022 for an auto service of their Nissan and their testimonial is:
"Harry and the crew are excellent. There are only two people that I will let work on my truck, me and them. LBR is fantastic, straight to the point, don't upsell things and give it to me straight. In short, they are fantastic!"
5 star rating
John H. from Seattle, WA on 2/14/2022 for an auto service of their Toyota and their testimonial is:
"Highly recommend LBR for their courtesy, professionalism and outstanding service. They are my "go to" shop!"
5 star rating
Brooke D. from Kirkland, WA on 2/10/2022 for an auto service of their Jeep and their testimonial is:
"Knowledgeable and exact in what’s needed. Jason is an amazing mechanic that knows his stuff."
5 star rating
Craig P. from Bellevue, WA on 1/27/2022 for an auto repair of their Ford and their testimonial is:
"Go to this shop if you want an honest assessment and repair of your vehicle. they are easy to work with and great service!"
5 star rating
Florence Katz B. from Mercer Island, WA on 1/24/2022 for an auto repair of their Honda and their testimonial is:
"My spouse also uses LBR and is very satisfied with the work and the pricing. I enjoyed the customer service (responsiveness)."
5 star rating
Andy T. from Bellevue, WA on 1/23/2022 for an auto service of their Honda and their testimonial is:
"Excellent"
5 star rating
Frank from Redmond, WA on 12/23/2021 for an auto repair of their Subaru and their testimonial is:
"Sounds like they know their stuff..."
5 star rating
R. Kirk P. from Bellevue, WA on 11/19/2021 for an auto service of their Ford and their testimonial is:
"Great place to keep your vehicles in top shape!"
5 star rating
Janaya from Bellevue, WA on 10/28/2021 for an auto service of their Ford and their testimonial is:
"I felt comfortable with how well they communicated. They did a great job explaining what was going on. I’ll definitely be back."
5 star rating
Nik T. from NEW CASTLE, WA on 10/20/2021 for an auto service of their BMW and their testimonial is:
"Excellent, quality service."
5 star rating
Linda L. from South Cle Elum, WA on 10/20/2021 for an auto repair of their Mini and their testimonial is:
"I would like to say I drive over a hundred miles because they always have taken great care of my car.Also so nice and very honest.I appreciate them😊"
5 star rating
Charlie M. from Bellevue, WA on 10/19/2021 for an auto repair of their Toyota and their testimonial is:
"Yes.Definitely."
5 star rating
Glennjewett from Bellevue, WA on 10/11/2021 for an auto service of their Toyota and their testimonial is:
"Professional"
5 star rating
Michael H. from Mercer Island, WA on 10/4/2021 for an auto repair of their Hyundai and their testimonial is:
"Competent and courteous."
5 star rating
Correne from Bellevue, WA on 9/9/2021 for an auto service of their Hyundai and their testimonial is:
"I would tell them that LBR does good work and customer service is superb because of Harry George. He's so good people,super friendly and hilarious."
5 star rating
Cindie L. from Issaquah, WA on 8/22/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"If u want to get your fixed right and drama free Go to LBR"
5 star rating
Michael M. from Kirkland, WA on 8/13/2021 for an auto service of their Cadillac and their testimonial is:
"Great, friendly customer service. They were honest and up front about everything. I will definitely recommend LBR in the future."
5 star rating
Barbara P. from Bellevue, WA on 8/10/2021 for an auto service of their Cadillac and their testimonial is:
"Fantastic"
5 star rating
Trey D. from Seattle, WA on 8/2/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"If you need service or repair on your luxury vehicle take it to LBR. The mechanics are veteran mechanics. Scheduling and delivery is awesome with Harry and the price is very reasonable and trustworthy."
5 star rating
Mike L. from SAMMAMISH, WA on 8/2/2021 for an auto repair of their BMW and their testimonial is:
"These guys know what they are doing. They are professional, efficient, honest and courteous. Their service and price points beat dealer shops all day long! Harry and Mike are the best! If you want a leading indicator of their demand, pick any day of the week and look at the inventory of cars in for repair! I won't take my BMW anywhere else."
5 star rating
Lynne W. from Bellevue, WA on 7/22/2021 for an auto service of their Audi and their testimonial is:
"Honest, reliable, fair pricing, and your car will be ready on time!"
5 star rating
Tom J. from Bellevue, WA on 7/15/2021 for an auto service of their Lexus and their testimonial is:
"Outstanding value and service"
5 star rating
Kimball T. from Auburn, WA on 7/14/2021 for an auto repair of their Acura and their testimonial is:
"Excellent great service easy to schedule"
5 star rating
Barbara M. from Bellevue, WA on 7/13/2021 for an auto repair of their Chrysler and their testimonial is:
"I had heard good reviews about LBR from a trusted neighbor. When I dropped off my car, Harry George was exceptional in easing my fears that all problems would be identified and dealt with in a very quick manner. After the evaluation, I had every confidence in what he recommended would fix the problems. The turnaround time was quick. Car has not run this good in years, seriously. Harry also took the time to show me how to avoid a potential problem in the future. GREAT SERVICE ALL AROUND."
5 star rating
Carlton S. from Bellevue, WA on 7/12/2021 for an auto service of their Infiniti and their testimonial is:
"If you care about quality service, and genuine personal care, have LBR service your vehicle."
5 star rating
Sharon N. from Mercer Island, WA on 7/8/2021 for an auto repair of their Subaru and their testimonial is:
"I would absolutely recommend this shop - honesty, integrity, quality work and friendly service."
5 star rating
Andrew J. from Renton, WA on 6/14/2021 for an auto service of their Lexus and their testimonial is:
"Their repair work is good detailed and honest. They do not recommend things that are not necessary."
5 star rating
Nam C C. from Seattle, WA on 6/6/2021 for an auto service of their Volkswagen and their testimonial is:
"Fast, good communication, and helpful."
5 star rating
Kristine Van B. from Bellevue, WA on 4/26/2021 for an auto service of their Volkswagen and their testimonial is:
"They are great, and most of all, always get it done. Often, at other places, we have had to take our cars back in or are told different info. Everytime and end up spending way to much. LBR does quality work and have even fixed things that other places couldn't. And Harry is super polite ."
5 star rating
Ryan B. from Bellevue, WA on 4/21/2021 for an auto repair of their BMW and their testimonial is:
"Customer service is the best, Harry is very friendly and honest about pricing and service. My car leaves the shop running great every time"
5 star rating
Mark G. from Kent, WA on 4/21/2021 for an auto repair of their Toyota and their testimonial is:
"Great shop, reasonable prices."
5 star rating
Christian T. from Mercer Island, WA on 4/15/2021 for an auto service of their Land and their testimonial is:
"Great service. Reasonable prices. Much better than the official Landrover shop! Not as fancy but just as good."
5 star rating
Anonymous from Bellevue, WA on 3/20/2021 for an auto service of their Land and their testimonial is:
"LBR always provides excellent services. Harry and Mike are extremely helpful and resourceful."
5 star rating
Nik T. from NEW CASTLE, WA on 2/5/2020 for an auto repair of their BMW and their testimonial is:
"Great service. exceptionally professional. They go above and beyond to fix any issues with the vehicle. Been going to them since 2013. Never disappointed with the service."
5 star rating
Scott F. from Bellevue, WA on 10/15/2019 for an auto service of their BMW and their testimonial is:
"I’ve been a LBR customer for over 15 years. They’ve serviced four of my cars over that time. I can’t say enough about the consistent quality of work they do and the customer service they have always provided. The epitome of a 5 Star company!"
5 star rating
Neil M. from Bellevue, WA on 10/12/2019 for an auto service of their BMW and their testimonial is:
"Very good experience working with Harry and Mike to service my Mercedes Sprinter van. They solved a problem that the dealership had no real interest in helping me. Going to take all my German cars to LBR from now on."
5 star rating
Layne T. from Bellevue, WA on 10/11/2019 for an auto service of their BMW and their testimonial is:
"I have been taking my car here for years, every time I have had great service without exception."
5 star rating
Kristina F. from Bellevue, WA on 10/11/2019 for an auto service of their BMW and their testimonial is:
"LBR fixed my car quickly, and for a fair price. I was quoted a price to fix our home diagnosis of the problem. LBR diagnosed another part as being the actual problem, and the repair cost less than initially quoted. I would definitely use them again."
5 star rating
Whitney E. from Bellevue, WA on 10/10/2019 for an auto service of their BMW and their testimonial is:
"This was my first time going to LBR and it’s hard to find a mechanic you can trust. LBR provided quality and fair service, I’ll be back!"
5 star rating
Anonymous (alex M. from Bellevue, WA on 10/9/2019 for an auto service of their BMW and their testimonial is:
"Absolutely wonderful service. Dropped my car off on a Sunday with a broken belt, had it back and completely fixed by 5 on Monday. I definatly need more work on my car but LBR didn't pressure me at all to make the changes (unlike other repair shops which pressure you). This will be my future go-to shop for all my car issues, and I would give 6 stars if I could."
5 star rating
Mark H. from Bellevue, WA on 10/9/2019 for an auto service of their BMW and their testimonial is:
"Very happy with LBR. Customer service is fantastic and dealing with Harry is always a pleasant experience. I’ll keep coming back to LBR!"
5 star rating
Scott W. from Bellevue, WA on 9/30/2019 for an auto service of their BMW and their testimonial is:
"Scott said that he had absolutely no problems with the work. Everything was well explained. There were no hidden issues or fees."
5 star rating
Dan C. from Bellevue, WA on 9/30/2019 for an auto service of their BMW and their testimonial is:
"LBR's team did a perfect job replacing the transmission on my '93 Mercedes-Benz 300TE with a freshly rebuilt unit. The new transmission shifts perfectly, no leaks, no noises, and while they had it out they replaced a leaky rear crankshaft seal and the worn rubber exhaust hangers. The cost was very fair for the work performed, stayed on budget, and it was done 2 days after I dropped the car off. I appreciate the shuttle service, too."
5 star rating
Andy T. from Bellevue, WA on 9/30/2019 for an auto service of their BMW and their testimonial is:
"Service with customer in mind. They go the extra mile to help customer have appositive experience."
5 star rating
Anonymous (diane C. from Bellevue, WA on 9/27/2019 for an auto service of their BMW and their testimonial is:
"Dealing with LBR was so easy! The work was done quickly and at a fair price. Harry communicated promptly, kept me updated, and even helped with getting my car detailed. Can’t say enough good things-my car had it’s service and was returned to me - I’m still waiting for Bellevue Mercedes/Autonation to call me back to set up an appointment. Make the switch - you’ll be happy you did."
5 star rating
Frank M. from Bellevue, WA on 9/26/2019 for an auto service of their BMW and their testimonial is:
"Thanks for finding the fuel mixture issue on my Jaguar"
5 star rating
Pamela F. from Bellevue, WA on 9/25/2019 for an auto service of their BMW and their testimonial is:
"I decided to use LBR Auto for a Ford TSB item on my 2014 Escape since the item was beyond warranty and wouldn't be covered by the dealership; I also didn't trust my local dealer to handle the problem. Mike and the team at LBR did a fine job, and I appreciate their excellent communication and timely repair. Although they performed the repair that was the supposed "fix" according to Ford, it didn't resolve the issue with my Escape. LBR offered to continue to diagnose the problem until a better solution is found, something the Ford dealer didn't. Thanks, Mike, we will continue to use your shop as an alternative to any of the area's Ford Service departments."
5 star rating
Li Z. from Bellevue, WA on 9/23/2019 for an auto service of their BMW and their testimonial is:
"My car was due for a timing belt change. I sent LBR an inquiry for a quote and got a response back early morning the next business day. After few email exchanges, I was setup for an appointment for the same week (not a week or two later like other shops). As part of the quote, I wanted to change my power steering pump, but I asked them to verify that my power steering pump was indeed the issue why my steering was so difficult in low speed. They verified it and changed the power steering pump. Now the car drive so much better. Overall, we are super pleased with their service and reasonable price."
5 star rating
Linda L. from Bellevue, WA on 9/22/2019 for an auto service of their BMW and their testimonial is:
"I drive over 100 miles just to have them service my Mini Cooper.I’m always so happy with the work they do.They are always so kind and honest.I’m so lucky to have found them to take care of car ."
5 star rating
Carolyn N. from Bellevue, WA on 9/20/2019 for an auto service of their BMW and their testimonial is:
"I appreciate the strong communication and the timely work ! Done early and right!"
5 star rating
Jim V. from Bellevue, WA on 9/12/2019 for an auto service of their BMW and their testimonial is:
"It is great to have a service hq that takes care of my car and stays in contact with me about any issues they discover."
5 star rating
Webb T. from Bellevue, WA on 9/11/2019 for an auto service of their BMW and their testimonial is:
"Webb said they seem like they're doing a pretty good job at this business."
5 star rating
Anonymous (michael P. from Bellevue, WA on 9/10/2019 for an auto service of their BMW and their testimonial is:
"Like most people, I appreciate good work, efficiency, transparency, communication and great courtesy/service - LBR offered me everything I thought an auto repair shop, esp competent w/ BMWs, could never offer. Many thanks to Harry and his team at LBR for making my first visit the beginning of more visits to come."
5 star rating
Kim from Bellevue, WA on 9/9/2019 for an auto service of their BMW and their testimonial is:
"Kind advise, professional check up, reasonable price, good location!"
5 star rating
Fabby L. from Bellevue, WA on 9/8/2019 for an auto service of their BMW and their testimonial is:
"I’ve been coming to LBR for about 6 years now and must say they are like family now! The customer service is always superb, friendly and honest! I feel secure that I will always get an excellent result at a fair cost no BS!"
5 star rating
Nik T. from Bellevue, WA on 8/31/2019 for an auto service of their BMW and their testimonial is:
"I've been taking my BMW to LBR Auto since I bought it from their sister company - Definitive Motors. I have encountered nothing but professionalism, courtesy, and top notch service. The staff is amazing there. I highly recommend them."
5 star rating
Kerry F. from Bellevue, WA on 8/24/2019 for an auto service of their BMW and their testimonial is:
"The team at LBR auto has never let me down. They saved me over $4000 by repairing my transmission issue when others said I needed it replaced. I travel almost 70 miles to use this shop, that should tell you something."
5 star rating
May V. from Bellevue, WA on 8/24/2019 for an auto service of their BMW and their testimonial is:
"Such fantastic and professional service! Thank you!"
5 star rating
David B. from Bellevue, WA on 8/24/2019 for an auto service of their BMW and their testimonial is:
"honest, did what was needed plus washed my car (well, that was needed pretty badly too 😊)"
5 star rating
Alan C. from Bellevue, WA on 8/22/2019 for an auto service of their BMW and their testimonial is:
"Terrific service overall. Kept me in the loop and the estimates were right on - no surprises. Car runs great, enjoying the weather, and will return for my regularly scheduled maintenance."
5 star rating
Freddy F. from Bellevue, WA on 8/16/2019 for an auto service of their BMW and their testimonial is:
"Spoke with Patrick. He said the employees took care of his vehicle."
4 star rating
Anonymous (larry K. from Bellevue, WA on 8/9/2019 for an auto service of their BMW and their testimonial is:
"Timely and efficient, work and cost reasonable and fair. Only downfall is no loaner or shuttle."
5 star rating
Malia S. from Bellevue, WA on 8/8/2019 for an auto service of their BMW and their testimonial is:
"Been taking my cars to these guys for 8 years, nice to find people I can trust who tell it like it is."
5 star rating
Rob M. from Bellevue, WA on 8/7/2019 for an auto service of their BMW and their testimonial is:
"Invoice came in below quote, Harry kept me apprized of status throughout the repair. Delivered on time and under the fee quote. Super happy with the service and work. Nice to work with someone that you can trust."
5 star rating
Anonymous (marc S. from Bellevue, WA on 8/3/2019 for an auto service of their BMW and their testimonial is:
"Oil change appointment while I waited. Service was efficient, didn't make me wait extra long. Nice that they had parking right as I pulled in, not always the case with other auto repair places. They were helpful and even took and sent me a a picture of my exhaust system that I was concerned about and suggested a place to have it further inspected. I didn't have any major work done, but seemed like a good honest shop and they were not trying to push extra services (based on overheard conversations with other customers while I waited)."
5 star rating
Dale C. from Bellevue, WA on 8/2/2019 for an auto service of their BMW and their testimonial is:
"Another great oil change service..Harry is amazing!"
5 star rating
Sherry P. from Bellevue, WA on 8/2/2019 for an auto service of their BMW and their testimonial is:
"I have two Ford vehicles and have found the skill and service lacking at the repair shop my Ford dealer recommended. When my truck needed service I searched for the repair shop with the highest customer service rating in Mt area. LBR auto repair had a ton of great reviews. I gave LBR a call, they made room for my truck to be towed to their shop the same day, had it repaired faster than promised and for less than they estimated. LBR will be my first choice for repairs from now on. I don’t recommend services very often but I highly recommend LBR auto!"
5 star rating
Anonymous (tanya G. from Bellevue, WA on 8/2/2019 for an auto service of their BMW and their testimonial is:
"This is my first ever review of anything. But I’m taking the time because I’m grateful to have found this business. I’m new to town and have had my fair share of cruddy experiences with auto repairs and dealerships. LBR changed that. They were organized, courteous, provided a shuttle home, washed my car thoroughly AND came in under the quoted price. They didn’t ding me for superfluous mystery items and hours and it was pretty much ready to go right when they said it would be. I will go back to this business as long as I’m within driving distance. So refreshing. Thanks!"
4 star rating
Sheri L. from Bellevue, WA on 7/25/2019 for an auto service of their BMW and their testimonial is:
"Repair was done quickly However I found a receipt for someone’s lunch in my car"
5 star rating
Arturo R. from Bellevue, WA on 7/25/2019 for an auto service of their BMW and their testimonial is:
"Great experience all around. Friendly service and service was completed on time. Very convenient shuttle service."
5 star rating
Anonymous (peter H. from Bellevue, WA on 7/25/2019 for an auto service of their BMW and their testimonial is:
"Good job on the brakes on short notice."
5 star rating
Charles E. from Bellevue, WA on 7/19/2019 for an auto service of their BMW and their testimonial is:
"Excellent service & employees!"
5 star rating
Paul A. from Bellevue, WA on 7/13/2019 for an auto service of their BMW and their testimonial is:
"LBR automotive was able to quickly diagnose my problem and get my car road ready before the weekend. They did a terrific job and kept me updated along the way!"
5 star rating
Anonymous (mark M. from Bellevue, WA on 7/12/2019 for an auto service of their BMW and their testimonial is:
"Harry is great..love his sence of humor..almost, really almost takes some sting out of finding and fixing aches and pains in auto maintenance!!! Friendly and qualified staff mechanics."
5 star rating
Michael C. from Bellevue, WA on 7/12/2019 for an auto service of their BMW and their testimonial is:
"Job well done within the estimated time"
5 star rating
Boris L. from Bellevue, WA on 7/9/2019 for an auto service of their BMW and their testimonial is:
"Boris said he liked the service the employees provided. They provided quality service."
5 star rating
J M. from Bellevue, WA on 7/9/2019 for an auto service of their BMW and their testimonial is:
"They provide a detailed report of the items inspected and pointed out (with supporting data) a bunch of things that needed work on the car I was about to buy, along with providing clarifications / answers I sought. Was super helpful in my decision making"
5 star rating
Anonymous (peter H. from Bellevue, WA on 6/30/2019 for an auto service of their BMW and their testimonial is:
"Excellent troubleshooting, clear explanation of problems and solutions along with an accurate cost estimate. Repairs completed on time (except for parts delivery delay entirely outside the shop's control) and at the promised cost. Nice touch to wash the car."
5 star rating
Anonymous (heinz H. from Bellevue, WA on 6/24/2019 for an auto service of their BMW and their testimonial is:
"Very few shops due Great quality work on Sprinters at Fair price."
5 star rating
Lisa S. from Bellevue, WA on 6/14/2019 for an auto service of their BMW and their testimonial is:
"Would recommend. Very nice to deal with all around!"
5 star rating
Dietmar K. from Bellevue, WA on 6/14/2019 for an auto service of their BMW and their testimonial is:
"Friendly, competent, on time"
4 star rating
Hsiao P. from Bellevue, WA on 6/9/2019 for an auto service of their BMW and their testimonial is:
"I had 25000 miles service for my car. Their service is friendly. Their report is detailed."
5 star rating
Mike T. from Bellevue, WA on 6/9/2019 for an auto service of their BMW and their testimonial is:
"Very happy with the service I received. Harry was excellent."
4 star rating
Charles L. from Bellevue, WA on 6/7/2019 for an auto service of their BMW and their testimonial is:
"They gave me quotations on a variety of work, and I eventually chose to have them do a 4 Wheel alignment (just got four new tires) and got a 15% discount through Costco. They finished before the time promised and had my car washed. The only recommendation is for them to provide a printout of the before and after measurements as standard practice so customers could know what was adjusted. Harry accommodated my request by taking a picture of the computer screen showing the after measurements and printed it out for me even though he could have simply said their system doesn’t do this. I decided not to have them do other work since their labor charge, while maybe lower than Honda service centers, were not nearly as low as the independent shop I normally go to, but that shop doesn’t do wheel alignments, so I decided to give LBR a try since they partner with Costco."
5 star rating
Chris H. from Bellevue, WA on 6/3/2019 for an auto service of their BMW and their testimonial is:
"This is the cream of the crop of shops."
5 star rating
Kirk P. from Bellevue, WA on 5/29/2019 for an auto service of their BMW and their testimonial is:
"Been going here nfor years with multiple cars!"
5 star rating
Ray M. from Bellevue, WA on 5/22/2019 for an auto service of their BMW and their testimonial is:
"Harry and the techs are great. Efficient and informative with their "AutoVitals" software showing what is needed."
5 star rating
Anonymous (sam G. from Bellevue, WA on 5/17/2019 for an auto service of their BMW and their testimonial is:
"Very honest people. I trust them."
4 star rating
Webb T. from Bellevue, WA on 5/10/2019 for an auto service of their BMW and their testimonial is:
"Webb said the service was good. The work was expensive."
5 star rating
Dmitriy N. from Bellevue, WA on 5/6/2019 for an auto service of their BMW and their testimonial is:
"Dmitriy said the business always does an excellent job servicing his vehicle."
5 star rating
Francine B. from Bellevue, WA on 5/4/2019 for an auto service of their BMW and their testimonial is:
"The appointment process was easy. The drop off went smoothly. The front desk service was excellent. They will ask you how you wish to be notified when the work was completed. That was easy. The whole process was seamless. I definitely recommend taking your car there."
5 star rating
Denny N. from Bellevue, WA on 5/3/2019 for an auto service of their BMW and their testimonial is:
"I was very satisfied with their service, first time customer referred from my neighbor. I had an issue when I had my oil changed at Jiffy Lube they forgot to put back on the oil filter cap and I drove the car for a few days as soon I noticed under the hood oil was spilled all over the motor inside the engine it was a huge mess and the smell coming in the AC while driving wasn’t the best to start. So I went ahead to LBR to get the steam cleaning done it was an amazing experience and cheers to Harry and the crew for the tremendous work and effort for cleaning up my engine real impressive work for my first time coming I will definitely come back in the future for another visit. Thank you so much crew of LR Auto Repair ^•^"
5 star rating
John S. from Bellevue, WA on 5/1/2019 for an auto service of their BMW and their testimonial is:
"I bought my car at Definitive Motors, and part of that was a free oil change next time service required. Easy to schedule the service, waited for it to be done, and within 1 hour, they were done. Individuals there are friendly and knowledgeable as they answered some other questions related to the car. On another note, when I bought the car, the front cigarette lighter/charger was not operational. Definitive Motors called over to LBR and the next day I took the car in and they replaced the fuse in about 15-20 minutes."
5 star rating
Fred P. from Bellevue, WA on 4/28/2019 for an auto service of their BMW and their testimonial is:
"Quality service at affordable prices and accommodating efficiencies!"
5 star rating
Anonymous (imane S. from Bellevue, WA on 4/28/2019 for an auto service of their BMW and their testimonial is:
"I always come down to LBR whenever my car needs anything and they are always happy to help, providing the best and speedy service!"
5 star rating
Bill O. from Bellevue, WA on 4/26/2019 for an auto service of their BMW and their testimonial is:
"Our daughter is at UW Medical having her first baby (our first grandchild!). We took her older Subaru to LBR for a full checkup and got several items fixed that made the car safer for Mom & the baby. Thanks, Harry & Crew!"
4 star rating
Anonymous (anoop C. from Bellevue, WA on 4/23/2019 for an auto service of their BMW and their testimonial is:
"Their service was good. But the cost of labor and parts seemed to be very high. For a break fluid flush they charged $160+, whereas the average cost could be around $100."
5 star rating
Nik T. from Bellevue, WA on 4/20/2019 for an auto service of their BMW and their testimonial is:
"I've been a customer of LBR Auto every since I bought my car from their sister company, Definitive Motors. They have always provided me with exceptional service. I highly recommend LBR Auto Repair. Check them out...you won't be sorry you did."
5 star rating
Anonymous (vicki B. from Bellevue, WA on 4/19/2019 for an auto service of their BMW and their testimonial is:
"They are very good at reviewing your vehicle , letting you know what needs to be done and follow-through. I was very happy with their service and would recommend them highly! Thanks again"
5 star rating
Jim V. from Bellevue, WA on 4/19/2019 for an auto service of their BMW and their testimonial is:
"Super. Friendly and helpful."
5 star rating
Boris R. from Bellevue, WA on 4/18/2019 for an auto service of their BMW and their testimonial is:
"Boris said this business performed good service."
5 star rating
Richard C. from Bellevue, WA on 4/15/2019 for an auto service of their BMW and their testimonial is:
"Dealing with Harry is usually the most pleasant part of a day. LBR is on time and on budget. Their approach is modern and technical but still personal."
5 star rating
Susan S. from Bellevue, WA on 4/14/2019 for an auto service of their BMW and their testimonial is:
"We bought our teenage son a used car from Definitive Motors in Bellevue and it came with a free oil change from LBR. We have been taking the car there ever since and are beyond pleased! We feel confident that they are giving the car a thorough inspection and are only recommending repairs that are actually necessary. The prices are reasonable and Michael and Harry are a pleasure to deal with."
5 star rating
Sherley T. from Bellevue, WA on 4/8/2019 for an auto service of their BMW and their testimonial is:
"Experience and trust"
5 star rating
Gewen P. from Bellevue, WA on 4/5/2019 for an auto service of their BMW and their testimonial is:
"Gewen said the repairs were done in a timely manner."
5 star rating
Anonymous (brian St P. from Bellevue, WA on 4/4/2019 for an auto service of their BMW and their testimonial is:
"Well, I always take my car here. The service is top notch and can get my vehicle back to me in a reasonable amount of time."
5 star rating
Jason X. from Bellevue, WA on 4/3/2019 for an auto service of their BMW and their testimonial is:
"Very convenient for appointment, everything as expected."
5 star rating
David S. from Bellevue, WA on 3/31/2019 for an auto service of their BMW and their testimonial is:
"i would have any car brought here for diagnosis and labor. fast, friendly, and thorough work done right!"
5 star rating
Dale C. from Bellevue, WA on 3/30/2019 for an auto service of their BMW and their testimonial is:
"Enjoyed my experience"
5 star rating
Lenardlenard W. from Bellevue, WA on 3/29/2019 for an auto service of their BMW and their testimonial is:
"Called. Appointment. Drop off and pick up. Just the way I like it. To make it even better it was cheaper than quoted! What’s not to love about LBR?!"
5 star rating
Anonymous (darin A. from Bellevue, WA on 3/25/2019 for an auto service of their BMW and their testimonial is:
"I'm often wary of mechanics and garages, but LBR was recommended to me for initial service on a used vehicle. They gave me a full estimate up-front, stuck to it, and worked quickly and accurately. Great service! I will go back there for any needed services in the future."
5 star rating
Ben J. from Bellevue, WA on 3/24/2019 for an auto service of their BMW and their testimonial is:
"Highly professional, very efficient. Great quality service auto shop. Nice polite people, would recommend to all my friends."
5 star rating
Teri L. from Bellevue, WA on 3/22/2019 for an auto service of their BMW and their testimonial is:
"Superior Customer Service, Reliable Auto Service you can trust, Safe and Dependable Shuttle Service for Customers always keeps me coming back! Thank you, LBR Auto Repair Team!"
5 star rating
Erin Z. from Bellevue, WA on 3/20/2019 for an auto service of their BMW and their testimonial is:
"I wasnt sure where to take my jeep to get fixed and I decided on LBR auto. I'm glad I chose you guys because you not only repaired more than what I thought needed to be fixed, but you washed my jeep too! What a stress free experience. Will be coming back in the future for repairs."
5 star rating
Michael D. from Bellevue, WA on 3/10/2019 for an auto service of their BMW and their testimonial is:
"The place I trust for my BMW. LBR saved me from a ton of unneeded "repairs" after I first bought my car and a different shop tried to tell me I needed a bunch of work. that I didn't need. So, LBR will always have my loyalty. Professional, knowledgeable team led by owner Michael, always up front and clear with what is found, including letting you know how urgent the repair might be, or if it can wait until next servicing and what the total cost will be. I may go to some local places to get my oil changed when I'm busy, but, when it counts to know what is happening with the performance and safety of my car, there's no other place I'll go, than LBR, and I'll make the drive and take the time to get my car to them. If only doctors could be this reliable! In a sea of risky and unknown choices for car repair, I'm thankful to have a place I can count on!"
5 star rating
Mike A. from Bellevue, WA on 3/9/2019 for an auto service of their BMW and their testimonial is:
"These guys go the extra mile to make sure I knew what to expect, what not to expect and when my car would be ready. And once again, they over-delivered!"
5 star rating
Anonymous (gilberto T. from Bellevue, WA on 3/9/2019 for an auto service of their BMW and their testimonial is:
"LBR was awesome with my vehicle. I had dropped an item into a vent and they were able to locate it and remove it the same day that I dropped it off. In addition they we're professional. I plan on going back for some suggested items and look forward to having an ongoing relationship with them."
5 star rating
Mike B. from Bellevue, WA on 3/6/2019 for an auto service of their BMW and their testimonial is:
"I asked these guys last minute long distance to check a car. They are straight up honest and thorough! Hire them because they are exactly the shop we need!"
5 star rating
Richard B. from Bellevue, WA on 3/6/2019 for an auto service of their BMW and their testimonial is:
"Took my 1994 Dodge Ram 2500 diesel for check-up and service. Mechanic identified some issues, did the work and the truck was ready as promised. Not inexpensive, but do what they say the will do."
5 star rating
Ron C. from Bellevue, WA on 3/3/2019 for an auto service of their BMW and their testimonial is:
"Harry and the crew were very pleasant and took great care of us. They even arranged to drop us off at the mall while we waited. This is where I will be going for future service."
5 star rating
Sabrina M. from Bellevue, WA on 2/26/2019 for an auto service of their BMW and their testimonial is:
"Sabrina said the service was great."
5 star rating
Cliff L. from Bellevue, WA on 2/23/2019 for an auto service of their BMW and their testimonial is:
"Driving home on that first snowy evening 2 weeks ago, I smacked the right front wheel of my wife’s RAV4 against the curb. The wheel was badly toed inward so I called LBR on my friend’s recommendation. They did a terrific job putting it back together at a reasonable cost. As a result it actually steers with more road feel and precision than before. I couldn’t be more pleased. Anyway, getting back to the reason for the title of my review, I have to give a shoutout to Harry, LBR’s great customer care rep. After telling him my story and how my wife reacted to this mishap, Harry sympathized with me. Yes my wife didn’t ask if I was hurt or injured but Immediately reacted by saying “You obviously was going too fast, and now this’ll cost you $$ to fix.” Harry and I shared a laugh saying this is normally how a wife would react. Harry later forwarded me an online joke that epitomizes the plight of a married man. I felt better having laughed at the joke and realizing that my mechanic understands too."
5 star rating
Bruce H. from Bellevue, WA on 2/20/2019 for an auto service of their BMW and their testimonial is:
"Honesty, integrity and great work"
5 star rating
Tim H. from Bellevue, WA on 2/16/2019 for an auto service of their BMW and their testimonial is:
"Very friendly, with honest advice."
5 star rating
Vlad T. from Bellevue, WA on 2/14/2019 for an auto service of their BMW and their testimonial is:
"Vlad said the mechanic succeeded in what he had asked him to do."
5 star rating
Phil C. from Bellevue, WA on 2/2/2019 for an auto service of their BMW and their testimonial is:
"Professional, knowledgeable and reliable service"
5 star rating
Jeff L. from Bellevue, WA on 2/2/2019 for an auto service of their BMW and their testimonial is:
"Herry runs a great shop at LBR. I always find their work to be of good quality and fairly priced."
5 star rating
Dmitriy N. from Bellevue, WA on 2/1/2019 for an auto service of their BMW and their testimonial is:
"Dmitriy said it was great, excellent service"
5 star rating
Zach V. from Bellevue, WA on 2/1/2019 for an auto service of their BMW and their testimonial is:
"I needed new brakes for my Chevy Tahoe and after calling around a few places settled on LBR. They were very responsive, competitive and did a great job. My job requires me to drive significantly and its hard to leave it all day somewhere. They were fast, reasonably priced and professional at every level. We now service our BMW there and have been very happy. i would recommend them to anyone."
5 star rating
Carol D. from Bellevue, WA on 1/31/2019 for an auto service of their BMW and their testimonial is:
"I am so glad I found this place. I went to dealership for a cabin filter change and they quote me 1,,100. so I went to this shop amd Harry helped me and I save 600. Highly recommend and definitely will come back here in case I have another problem (knock on the wood lol)"
5 star rating
Catherine S. from Bellevue, WA on 1/29/2019 for an auto service of their BMW and their testimonial is:
"I took my 2011 Subaru Forester to LBR after experiencing poor service at the dealership. My Subaru had the Check Engine light come on along with the Vehicle Dynamics Control warning and the Cruise button was flashing on and off whenever I drove the vehicle. After leaving my car with LBR, Harry contacted me that afternoon and told me that my air/fuel ratio monitoring was not functional due to old brittle hoses that were broken or leaking. In discussing the problem with him, I felt that he explained the issue clearly and was confident in what he was doing. I had to leave my car an extra day so they could get the appropriate part ordered but when I picked it up that evening, I noticed almost immediately that the car was performing significantly better than it had when I dropped it off including having significant "pep" during acceleration. I will definitely return to LBR for auto service and would recommend them to anyone needing an honest and knowledgeable auto mechanic. Harry is warm and personable and it was apparent from seeing him interact with his customers, that he has many folks who have been with him for a long time."
5 star rating
Dan G. from Bellevue, WA on 1/28/2019 for an auto repair of their Dodge and their testimonial is:
"Top Notch! Don't go anywhere else!"
5 star rating
Jonathan H. from Bellevue, WA on 1/27/2019 for an auto service of their Dodge and their testimonial is:
"Performed the basic maintenance as usual and didn't up-sell me on any unnecessary service. Easy to book."
5 star rating
Jeanie K. from Bellevue, WA on 1/26/2019 for an auto service of their Dodge and their testimonial is:
"luxury cars are always expensive to maintain but LBR always tries to stay on top of BMW warranties so you don't have to pay if possible.....appreciate that and appreciate the great communication and expertise of the front office:)"
5 star rating
Jack B. from Bellevue, WA on 1/25/2019 for an auto service of their Dodge and their testimonial is:
"LBR diagnosed the problem with my vehicle immediately and focused only on the repair that was needed. Labor and parts were accurately conveyed without the “pad” for additional labor. Or, additional mark up on the parts. Courtesy shuttle offered to take me home. My vehicle was in and out of the shop in 24 hrs, as a part needed to be ordered. Great service! Honest folks!"
5 star rating
Anonymous (greg S. from Bellevue, WA on 1/25/2019 for an auto service of their Dodge and their testimonial is:
"Nobody else seemed to know what to do about the noise, and LBR Auto fixed it on the first try! Great customer service, courtesy shuttle, and even a complimentary car wash! Earned a long-time customer."
5 star rating
Vincenzo C. from Bellevue, WA on 1/23/2019 for an auto service of their Dodge and their testimonial is:
"Everything was perfect"
4 star rating
Alex V. from Bellevue, WA on 1/18/2019 for an auto service of their Dodge and their testimonial is:
"I bring my X5 to LBR because I bought it at affiliated dealership and my initial visit was very good. So far it’s a good experience, mostly."
4 star rating
Anonymous (mary D. from Bellevue, WA on 1/18/2019 for an auto service of their Dodge and their testimonial is:
"I didn’t just feel like a number here, as the staff was friendly. The only downside was the time it took, but because they have rentals available at a very good price it wasn’t really a problem."
4 star rating
Srinivas K. from Bellevue, WA on 1/17/2019 for an auto service of their Dodge and their testimonial is:
"great service . Michael and Harry are very responsive . Good recommendations and cost effective. Thanks LBR for great service"
5 star rating
Michelle L. from Bellevue, WA on 1/16/2019 for an auto service of their Dodge and their testimonial is:
"Feel like I’m getting the straight scope on the issues with my car, the price is what they quote and way cheaper than the dealers. Also Harry is pretty awesome!"
5 star rating
Milt D. from Bellevue, WA on 1/14/2019 for an auto service of their Dodge and their testimonial is:
"Our family has used LBR for many years. Service is easy to schedule, no guessing on what's going on and quality, competent service and advice."
5 star rating
Nanda V. from Bellevue, WA on 1/11/2019 for an auto service of their Dodge and their testimonial is:
"Outstanding service . High quality work"
5 star rating
Johnson M. from Bellevue, WA on 1/11/2019 for an auto service of their Dodge and their testimonial is:
"LBR is always up for the job. They know vehicles even better than the dealerships and I completely trust their recommendations. 15 year client and going strong!"
5 star rating
Jesse R. from Bellevue, WA on 1/7/2019 for an auto service of their Dodge and their testimonial is:
"We have taken our SLK 55 here now for about 5 years. They provide great service at fair price."
5 star rating
Ray M. from Bellevue, WA on 12/26/2018 for an auto service of their Dodge and their testimonial is:
"Had service on my air suspension for my XJ8 recently and was very satisfied with the work and price. You should consider LBR for your next service as opposed to the dealers."
5 star rating
Anonymous (alex M. from Bellevue, WA on 12/20/2018 for an auto service of their Dodge and their testimonial is:
"Good customer service, good attitude, no unnecessary work or charges, very professional"
4 star rating
Anonymous (sean M. from Bellevue, WA on 12/14/2018 for an auto service of their Dodge and their testimonial is:
"Just got an oil change and check-up. LBR checked everything that I asked and more. Service was good quick."
5 star rating
Evelyn B. from Bellevue, WA on 12/8/2018 for an auto service of their Dodge and their testimonial is:
"LBR provided thorough and considerate service, assisting with getting new tires from a nearby tire dealer."
5 star rating
Karen F. from Bellevue, WA on 12/8/2018 for an auto service of their Dodge and their testimonial is:
"We have used LBR for almost 9 years now. They are great! Honest, thorough, helpful and just really great people. They serviced both our Saab’s and are now servicing my Honda CRV, my husband’s Subaru Legacy, and our daughter’s Outback wouldn’t think of using anyone else"
5 star rating
Mike A. from Bellevue, WA on 11/17/2018 for an auto service of their Dodge and their testimonial is:
"Mike said they are economical and easy to work with."
5 star rating
Jimmmy G. from Bellevue, WA on 11/14/2018 for an auto service of their Dodge and their testimonial is:
"Great service"
5 star rating
Kelly C. from Bellevue, WA on 11/12/2018 for an auto service of their Dodge and their testimonial is:
"This was my first time using LBR for servicing my Infinity. They gave my car a complementary inspection with my oil change and washed my car by hand. They did a great job and will use them again."
5 star rating
Ross K. from Bellevue, WA on 11/12/2018 for an auto service of their Dodge and their testimonial is:
"I am always happy with my results when I go to LBR. They do excellent work and are always clear about what work needs to be done and now your car and why. They help me to make well informed decisions when deciding what work to perform on the car."
5 star rating
John S. from Bellevue, WA on 11/9/2018 for an auto service of their Dodge and their testimonial is:
"John said they do what he asks and he trusts him to do the right thing. They don't add anything on to the bill without authorization from the customer."
5 star rating
Carlton S. from Bellevue, WA on 11/6/2018 for an auto service of their Dodge and their testimonial is:
"Always get great service and a friendly atmosphere at LBR. The only place I trust with my vehicle."
5 star rating
Shelly G. from Bellevue, WA on 11/6/2018 for an auto service of their Dodge and their testimonial is:
"We needed our tires aligned and They gave us a discount because of our Cosco membership. It was all done quickly and efficiently. We even got a hand carwash as part of the deal!"
4 star rating
Philip S. from Bellevue, WA on 11/4/2018 for an auto service of their Dodge and their testimonial is:
"I had regular maintenance (timing belt) and non-urgent issues (catalytic converter) on a 2004 Lexus. As usual, LBR cost far less than the dealer would have. This time, they found unexpected issues such as seals once they opened the engine, but they asked me to approve every additional expense. I feel that I was treated very well, and in 25 years I have never had to take any car back after they worked on it."
5 star rating
John V. from Bellevue, WA on 11/4/2018 for an auto service of their Dodge and their testimonial is:
"Being a dedicated and enthusiastic "gearhead" I'm able to do most of the work on my vehicles myself. However, there are some jobs for which I just don't have the proper equipment or quite enough knowledge to tackle. When that happens LBR is the ONLY shop I'll take my vehicles. The bottom line for me is VALUE. The pricing is fair, the location is convenient, and the quality of the work is superb. One thing I really like is that LBR does not have a "revolving door" of employees as is the case at many dealerships. Harry, the service writer, is always there, and is very knowledgeable. Sean, the lead technician isn't really a "technician": he's a *mechanic* (which in my book is a higher level of skill)! Mike, the owner, actually actively works in the shop daily--he's not someone who's sitting on the beach sipping Pina coladas while the other guys in the shop are sweating it out supporting him. On top of that, the people working at LBR are all great human beings who are straight-shooters. They're always cordial on the phone and in person, and they don't fabricate stories to do work that doesn't need to be done--although they will tell you if there's a problem that needs attention at some point. What's also great is that when the work is done, it's done right the first time. In the 9 years I've been a customer, I've NEVER had to return to have a job done again. That speaks to the quality of their work. Again, what keeps me coming back time and again when I need automotive work done that I can't do myself is the value component. That's why I won't go anywhere else!"
5 star rating
Anonymous (rabah B. from Bellevue, WA on 11/3/2018 for an auto service of their Dodge and their testimonial is:
"job was fast and excellent, fine costumer service highly recommended"
4 star rating
Randy S. from Bellevue, WA on 10/31/2018 for an auto service of their Dodge and their testimonial is:
"Randy said that they were able to work on the vehicle quickly so they didn't have to wait long, and the price was a little high."
5 star rating
Suzanne G. from Bellevue, WA on 10/31/2018 for an auto service of their Dodge and their testimonial is:
"Suzanne said she trusted the employees. They kept her informed during her service. They provided good work."
5 star rating
Tim W. from Bellevue, WA on 10/26/2018 for an auto service of their Dodge and their testimonial is:
"Harry & Michael Carr. They build a relationship with me. They did what they promised to do on time. Then did more. I have the best running truck and cares bc of the mechanics are top performers. I’ve never seen a shop fix what they say they will fix as well as this shop. From A to Z. The mechanics know their work and are FANTASTIC!!!!"
5 star rating
Tony B. from Bellevue, WA on 10/26/2018 for an auto service of their Dodge and their testimonial is:
"On two separate occasions Harry advised me NOT to make repairs; he recommended that I buy a replacement car instead!"
5 star rating
Anonymous (sainath N. from Bellevue, WA on 10/25/2018 for an auto service of their Dodge and their testimonial is:
"Very quick and neat work."
5 star rating
Anonymous (nealie S. from Bellevue, WA on 10/20/2018 for an auto service of their Dodge and their testimonial is:
"Very good customer service and good work"
5 star rating
Kevin T. from Bellevue, WA on 10/19/2018 for an auto service of their Dodge and their testimonial is:
"Kevin said everything went smoothly."
5 star rating
Eric J. from Bellevue, WA on 10/18/2018 for an auto service of their Dodge and their testimonial is:
"Came to find LBR from Google review. I was so frustrated with Ford Dealership. Ford could not figure out the whistling noise issue, which was cuased by their inability to put together back properly after repair of my F150 from car accident. Ford just kept my car for 2 weeks without any progress. Then, I've found LBR and got a sevice. Initials assessment from LBR was not promising with caution. Obviously, it could be a tricky issue. But, I decided to go and have the service. On the same day did I hear that they pinpointed the issue. Next day I picked up my car. Issue was that sheve/grommet in fire wall was not installed properly. That should've been done correctly by Ford dealer when they worked on engine room!!! Upside is that I've found a very reliable and skilled repair center that I can turn to without any doubt."
5 star rating
Dmitriy N. from Bellevue, WA on 10/15/2018 for an auto service of their Dodge and their testimonial is:
"Dmitriy said they have great service and solved all his vehicle problems."
5 star rating
Tim H. from Bellevue, WA on 10/13/2018 for an auto service of their Dodge and their testimonial is:
"Always friendly, great service and always let you know what your charges will be so you do not get any surprises when the work is complete."
5 star rating
Anonymous (joshua B. from Bellevue, WA on 10/12/2018 for an auto service of their Dodge and their testimonial is:
"Great service provided at a great price."
5 star rating
Dave G. from Bellevue, WA on 10/10/2018 for an auto service of their Dodge and their testimonial is:
"LBR did a vehicle inspection on a car that I was considering buying and saved me from making a big mistake."
5 star rating
Peter M. from Bellevue, WA on 10/10/2018 for an auto service of their Dodge and their testimonial is:
"TWO THUMBS UP for LBR! Thanks Mike & Harry for keeping my cars on the road to happiness!"
5 star rating
Kenji G. from Bellevue, WA on 10/10/2018 for an auto service of their Dodge and their testimonial is:
"I love this place! Accurate and fair estimates, honest, ethical, quality work each time I visit, no hassles and lightening quick service and communication. Not sure what else I could ask for. I sent many of my high end Mercedes friends there and they all love this place."
5 star rating
Anonymous (erik B. from Bellevue, WA on 10/8/2018 for an auto service of their Dodge and their testimonial is:
"received my car from the tow truck without my being there and had they car done when they said they would. Very reliable."
4 star rating
Chris M. from Bellevue, WA on 10/6/2018 for an auto service of their Dodge and their testimonial is:
"Chris said the service was good."
5 star rating
Judy G. from Bellevue, WA on 10/6/2018 for an auto service of their Dodge and their testimonial is:
"Thank you for fixing my windshield wipers. In the rainy Pacific Northwest good wipers are a must. I had been thinking about having them repaired for some time. You got it done and now they work great. You guys are the best!"
5 star rating
Lois A. from Bellevue, WA on 10/2/2018 for an auto service of their Dodge and their testimonial is:
"Lois said they do a good job."
5 star rating
Mitchell Y. from Bellevue, WA on 10/1/2018 for an auto service of their Dodge and their testimonial is:
"Mitchell said this business handled everything he had for them. They had good prices."
5 star rating
John L. from Bellevue, WA on 10/1/2018 for an auto service of their Dodge and their testimonial is:
"John said that he would recommend this business for service."
5 star rating
David S. from Bellevue, WA on 10/1/2018 for an auto service of their Dodge and their testimonial is:
"LBR Auto Repair is a fantastic place to take your automobile for your repair needs. They are honest, reliable, and knowledgeable. My husband and I feel good about taking our cars to LBR for reasons mentioned above and also their kindness and understanding of the customers needs and what’s best to do as to whether repair the vehicle or hold off. I feel confident in trusting our vehicles needs with LBR Auto Repair."
5 star rating
David S. from Bellevue, WA on 9/20/2018 for an auto service of their Dodge and their testimonial is:
"I liked how I was treated and better yet how my truck was treated."
5 star rating
Vlad T. from Bellevue, WA on 9/15/2018 for an auto service of their Dodge and their testimonial is:
"Vlad said the employees did a great job."
5 star rating
Michael G. from Bellevue, WA on 9/15/2018 for an auto service of their Dodge and their testimonial is:
"You guys have always taken care of my vehicles"
4 star rating
Liam M. from Bellevue, WA on 9/15/2018 for an auto service of their Dodge and their testimonial is:
"Absolutely amazing customer service the technicians tell you exactly what’s going on with your car just a bit over priced for labor but overall great service"
5 star rating
Thomas C. from Bellevue, WA on 9/12/2018 for an auto service of their Dodge and their testimonial is:
"Fantastic service, cost and communication! Will be coming back... The reviews don't lie!"
5 star rating
Sharon S. from Bellevue, WA on 9/11/2018 for an auto service of their Dodge and their testimonial is:
"Sharon said the people are always very good, cordial and helpful."
5 star rating
Laakea S. from Bellevue, WA on 9/7/2018 for an auto service of their Dodge and their testimonial is:
"Laakea said the business was great. She has confidence in the work"
5 star rating
Susan L. from Bellevue, WA on 9/7/2018 for an auto service of their Dodge and their testimonial is:
"Prompt, friendly, and they do exactly what they say they are going to do. I will definitely keep going back."
4 star rating
Karina Y. from Bellevue, WA on 9/6/2018 for an auto service of their Dodge and their testimonial is:
"Karina said they helped her. They fixed the vehicle faster than what she had expected , they also offered her a shuttle. The staff was very friendly"
5 star rating
Mitchell M. from Bellevue, WA on 9/5/2018 for an auto service of their Dodge and their testimonial is:
"Mitchell said he was there for an oil change and his vehicle is running great."
5 star rating
Ashna N. from Bellevue, WA on 9/5/2018 for an auto service of their Dodge and their testimonial is:
"Ashna said they did a good job."
5 star rating
Anonymous (milt D. from Bellevue, WA on 9/5/2018 for an auto service of their Dodge and their testimonial is:
"Appreciate the ability to take a vehicle in on relatively short notice, diagnose the problems, provide feedback on prioritizing the repairs and good cost estimates."
5 star rating
William C. from Bellevue, WA on 9/5/2018 for an auto service of their Dodge and their testimonial is:
"great service adviser, great service, close to my office"
5 star rating
Mike L. from Bellevue, WA on 9/5/2018 for an auto service of their Dodge and their testimonial is:
"Harry and Mike are experienced professionals with outstanding people skills and detailed communications regarding repair status. I started my experience when I purchased a 1987 Mercedes 560SL. Harry took me through all items needing attention and recommended a priority repair schedule. I ended up selling that car and buying one at Definitive Motors. When I found out they were affiliated with LBR and Harry, I didn't even test drive the BMWZ4. I told the sales guy that the affiliation with LBR was all I needed to seal the deal."
5 star rating
Fabby L. from Bellevue, WA on 9/1/2018 for an auto service of their Dodge and their testimonial is:
"Fabby said that she would recommend this business for service."
5 star rating
Hao F. from Bellevue, WA on 9/1/2018 for an auto service of their Dodge and their testimonial is:
"Hao said Harry is very helpful."
4 star rating
Jim B. from Bellevue, WA on 8/22/2018 for an auto service of their Dodge and their testimonial is:
"Spoke with Ryan. He said the mechanic does great work. His diagnosis is not always correct."
5 star rating
Curtis W. from Bellevue, WA on 8/20/2018 for an auto service of their Dodge and their testimonial is:
"Service is great and very professional. Work is done and done well,"
5 star rating
Max P. from Bellevue, WA on 8/15/2018 for an auto service of their Dodge and their testimonial is:
"Max said he would recommend the business for service."
5 star rating
Anonymous (tony I. from Bellevue, WA on 8/11/2018 for an auto service of their Dodge and their testimonial is:
"I took my Mercedes in for regular maintenance and brake replacement. Very friendly and professional people and I know I saved a ton of money on the work vs. going to the dealership. Highly recommended even for finicky German car owners. Thanks guys."
5 star rating
Dan C. from Bellevue, WA on 8/7/2018 for an auto service of their Dodge and their testimonial is:
"The engine in my '93 F-150 needed replacement. I'd had prior great experience with LBR and decided to let them tackle this project. They sourced and installed a freshly remanufactured engine with an excellent warranty, and all along the way Harry kept in touch with the progress and offered great suggestions on other parts we should replace to make a first-class job. The job was done in 10 days, on budget, and the truck was delivered in spotless condition and running like a brand new '93 F-150. I'm a fan of LBR."
5 star rating
Chen Zhao from Bellevue, WA on 8/6/2018 for an auto service of their Dodge and their testimonial is:
"Chen said her over all experience was good and her issue was resolved."
5 star rating
Tom D. from Bellevue, WA on 8/4/2018 for an auto service of their Dodge and their testimonial is:
"Tom said that the place is great, he is happy with his experience, and he was treated professionally. The staff members know what they're doing and don't oversell."
5 star rating
Mike A. from Bellevue, WA on 8/4/2018 for an auto service of their Dodge and their testimonial is:
"Mike said he liked what the business did and they were on time."
5 star rating
Kayla L. from Bellevue, WA on 8/4/2018 for an auto service of their Dodge and their testimonial is:
"Spoke with Jeremy. He said he would recommend this business for service."
5 star rating
Kevin S. from Bellevue, WA on 8/1/2018 for an auto service of their Dodge and their testimonial is:
"Kevin said everything is good. However, it took a whole day to work on his vehicle even though he had an appointment."
5 star rating
Anonymous (pam R. from Bellevue, WA on 7/29/2018 for an auto service of their Dodge and their testimonial is:
"Great job on the service for my Porsche! Easy appointment process and done on time with a great wash. MUCH less expensive than going to the Dealer. Thanks for a job well done."
5 star rating
Bai D. from Bellevue, WA on 7/20/2018 for an auto service of their Dodge and their testimonial is:
"Bai said Doug was very nice, he helped him out a lot."
5 star rating
Lynn C. from Bellevue, WA on 7/18/2018 for an auto service of their Dodge and their testimonial is:
"Lynn said he was extremely happy with this business. They did everything they said they would do. Everything works great. He is happy with them, he has been there before and he will go again."
5 star rating
Frederick G. from Bellevue, WA on 7/15/2018 for an auto service of their Dodge and their testimonial is:
"Harry was great. Helpful and friendly."
5 star rating
Anonymous (nik T. from Bellevue, WA on 7/15/2018 for an auto service of their Dodge and their testimonial is:
"Quality and prompt service"
5 star rating
Vic C. from Bellevue, WA on 7/14/2018 for an auto service of their Dodge and their testimonial is:
"Vic said he would recommend the business for service."
5 star rating
Dave L. from Bellevue, WA on 7/11/2018 for an auto service of their Dodge and their testimonial is:
"Dave said it was really good service."
5 star rating
Irine S. from Bellevue, WA on 7/11/2018 for an auto service of their Dodge and their testimonial is:
"Irine said the staff at the business were nice and provided timely service."
5 star rating
Eric W. from Bellevue, WA on 7/11/2018 for an auto service of their Dodge and their testimonial is:
"Michael and Harry did a great job (as always) with help with my engine replacement. Always courteous and great communication. Can't recommend them enough."
5 star rating
Dietmar K. from Bellevue, WA on 7/7/2018 for an auto service of their Dodge and their testimonial is:
"Dietmar said the staff did the work accurately. His vehicle came back in great shape. They were exceptionally friendly."
4 star rating
Michael L. from Bellevue, WA on 7/5/2018 for an auto service of their Dodge and their testimonial is:
"Michael said they did a good job ."
5 star rating
Judy D. from Bellevue, WA on 7/3/2018 for an auto service of their Dodge and their testimonial is:
"I’ve dealt with LBR with both of my vehicles. They are extremely knowledgeable and Harry at front is a delight to deal with. Their front office staff knows their job and explains well. I feel I’m getting far better service than a dealership!"
4 star rating
Jonathan H. from Bellevue, WA on 7/3/2018 for an auto service of their Dodge and their testimonial is:
"It was my first time bringing my car back to LBR since I purchased a used car inspection from LBR several months ago. The service LBR provides is clear, honest, and straightforward. You are given clear recommendations and steered away from services you do not need. Convenient location and friendly. That said, LBR is an expensive mechanic so you might need to look elsewhere if you want to keep your maintenance costs down."
5 star rating
Steve A. from Bellevue, WA on 7/2/2018 for an auto service of their Dodge and their testimonial is:
"I had a difficult to diagnose EPC issue with my Audi A8. The internet consensus was that dealers tend to chase this issue forever before the right part is finally replaced. That's where experience comes in. LBR got it right. Thanks guys. Great job. Prompt service. We'll be back, but hopefully not too soon."
4 star rating
Amha A. from Bellevue, WA on 6/20/2018 for an auto service of their Dodge and their testimonial is:
"Amha said he came in for an oil change and it took 3 hours."
4 star rating
Sahil K. from Bellevue, WA on 6/19/2018 for an auto service of their Dodge and their testimonial is:
"Sahil said he recommends the business for service."
4 star rating
Sarmad A. from Bellevue, WA on 6/16/2018 for an auto service of their Dodge and their testimonial is:
"Sarmad said he would recommend this business for service."
5 star rating
Anonymous (nik T. from Bellevue, WA on 6/16/2018 for an auto service of their Dodge and their testimonial is:
"I've been taking my car to LBR since I purchased it 2013. The team is outstanding. I highly recommend taking your car there for servicing. You won't want to go anywhere else."
5 star rating
Sintayehu L. from Bellevue, WA on 6/16/2018 for an auto service of their Dodge and their testimonial is:
"Sintayehu said he received the service he expected."
5 star rating
Dan W. from Bellevue, WA on 6/15/2018 for an auto service of their Dodge and their testimonial is:
"Dan said the service was completed just as he liked."
5 star rating
Remington S. from Bellevue, WA on 6/10/2018 for an auto service of their Dodge and their testimonial is:
"Great communication, service and pricing!"
4 star rating
Melisa S. from Bellevue, WA on 6/7/2018 for an auto service of their Dodge and their testimonial is:
"Melisa said they did a good job."
4 star rating
Gary S. from Bellevue, WA on 6/6/2018 for an auto service of their Dodge and their testimonial is:
"I have been regular at LBR for past few years now. This is a genuine shop and they provide excellent and honest services. Unlike other shops, they don't fleece money by inflating bills -- happy to conduct business with LBR."
4 star rating
Jim B. from Bellevue, WA on 6/1/2018 for an auto service of their Dodge and their testimonial is:
"Jim said this business does good work almost all the time. They hired new mechanics and he received better work on this experience."
5 star rating
Shannyn S. from Bellevue, WA on 5/23/2018 for an auto service of their Dodge and their testimonial is:
"Shannyn said her vehicle was ready when she picked it up."
5 star rating
Lamin S. from Bellevue, WA on 5/21/2018 for an auto service of their Dodge and their testimonial is:
"Lamin said he got what he wanted."
5 star rating
Neil P. from Bellevue, WA on 5/19/2018 for an auto service of their Dodge and their testimonial is:
"Neil said this business is quick."
5 star rating
Mircea M. from Bellevue, WA on 5/17/2018 for an auto service of their Dodge and their testimonial is:
"Mircea said the staff did good work, they did it on time and Sean was awesome."
5 star rating
Anonymous (erik V. from Bellevue, WA on 5/10/2018 for an auto service of their Dodge and their testimonial is:
"LBR, as always, provided great service. One of very few auto repair facilities that I recommend to others."
5 star rating
Klaus R. from Bellevue, WA on 5/10/2018 for an auto service of their Dodge and their testimonial is:
"Over the last 15 years or so I have taken three vehicles to LBR for everything from scheduled maintenance to significant mechanical work and have found the diagnosis and treatment of work to be excellent. The work is thorough and completed to perfection. Moreover, the staff is friendly, understanding, professional and skilled in all they do."
5 star rating
Sid M. from Bellevue, WA on 5/8/2018 for an auto service of their Dodge and their testimonial is:
"Sid said the business had extra services, up front honesty, and it was detailed. He is impressed with the service. The wash that was done after the service was a very nice touch, which most businesses do not do. He is returning to have a diagnostic for the ESB light. The attention to detail and the prices, in comparison to other businesses, is really good. They suggested what work should be done now and what he could look into doing himself."
5 star rating
Klaus L. from Bellevue, WA on 5/5/2018 for an auto service of their Dodge and their testimonial is:
"Klaus said he has never had any problems with the business. They have always been very good."
5 star rating
Keith M. from Bellevue, WA on 5/1/2018 for an auto service of their Dodge and their testimonial is:
"Keith said the business did a great job."
5 star rating
Eric F. from Bellevue, WA on 5/1/2018 for an auto service of their Dodge and their testimonial is:
"Eric said the business provided good quality service in a timely manner."
5 star rating
Stephen S. from Bellevue, WA on 4/26/2018 for an auto service of their Dodge and their testimonial is:
"Very trustworthy team, I'd recommend them wholeheartedly!"
4 star rating
Murugesh P. from Bellevue, WA on 4/20/2018 for an auto service of their Dodge and their testimonial is:
"Murugesh said the business's service was good."
5 star rating
Anastasia M. from Bellevue, WA on 4/19/2018 for an auto service of their Dodge and their testimonial is:
"LBR would go above and beyind to make a customer happy. Very pleasant service and front desk. Completely sutisfied"
5 star rating
Walt J. from Bellevue, WA on 4/16/2018 for an auto service of their Dodge and their testimonial is:
"Walt said they did a very good job."
5 star rating
Myla N. from Bellevue, WA on 4/15/2018 for an auto service of their Dodge and their testimonial is:
"My car(2002 CRV) had issue with tailgate door not closing. Took the car in the afternoon. With so much consideration, they fixed my car that day. Saved me so much time and worries! I really appreciate your help. I will come back again for other repairs and will recommend this place to my family and friends. Myla N."
4 star rating
Sumeet K. from Bellevue, WA on 4/10/2018 for an auto service of their Dodge and their testimonial is:
"Sumeet said his experience was good. The staff were all courteous and accommodating. They treated his vehicle well."
5 star rating
Sharon S. from Bellevue, WA on 4/7/2018 for an auto service of their Dodge and their testimonial is:
"Sharon said the business has always been very good with what she needed."
5 star rating
Barbara K. from Bellevue, WA on 4/7/2018 for an auto service of their Dodge and their testimonial is:
"Great staff and excellent service"
4 star rating
Jim B. from Bellevue, WA on 4/6/2018 for an auto service of their Dodge and their testimonial is:
"Spoke with Jim's Son. He said the business was short on staff and they were late getting his vehicle back to him. They did some incorrect work, and he ended up having to take the vehicle back a second time."
5 star rating
Dmitriy N. from Bellevue, WA on 4/6/2018 for an auto service of their Dodge and their testimonial is:
"Dimitriy said he has been a customer of this business for 20 years. They have always done a good job for him."
4 star rating
Michael L. from Bellevue, WA on 4/4/2018 for an auto service of their Dodge and their testimonial is:
"Michael said this was the first time he had been to the business in several years. Everything went well with the service provided."
5 star rating
Neil B. from Bellevue, WA on 4/3/2018 for an auto service of their Dodge and their testimonial is:
"Fast, friendly service provided when repairing our MB GL 450."
5 star rating
Mircea M. from Bellevue, WA on 3/28/2018 for an auto service of their Dodge and their testimonial is:
"Mircea said the staff always do a great job, and Shawn is awesome."
4 star rating
Richard C. from Bellevue, WA on 3/22/2018 for an auto service of their Dodge and their testimonial is:
"Professional and efficient. Modern methods but old fashioned service."
5 star rating
Eric W. from Bellevue, WA on 3/22/2018 for an auto service of their Dodge and their testimonial is:
"Harry and Michael are a pleasure to work with. Great work and education about vehicle and future maintenance items to be aware of."
5 star rating
Trey D. from Bellevue, WA on 3/22/2018 for an auto service of their Dodge and their testimonial is:
"Fabulous experience at LBR. Service on 2006 Infiniti M35. Car runs much better than before the service and the cost of repair and service was very fair. Tech's are very experienced at LBR."
5 star rating
Vlad T. from Bellevue, WA on 3/21/2018 for an auto service of their Dodge and their testimonial is:
"Vlad said they were on time and convenient."
5 star rating
Shelly J. from Bellevue, WA on 3/21/2018 for an auto service of their Dodge and their testimonial is:
"Shelly said the business was responsive, quick, and they did a good job."
4 star rating
Vladimir M. from Bellevue, WA on 3/17/2018 for an auto service of their Dodge and their testimonial is:
"Vladimir said the service was good."
5 star rating
Alex N. from Bellevue, WA on 3/17/2018 for an auto service of their Dodge and their testimonial is:
"Alex said he didn't have any issues with the workmanship."
4 star rating
Malcomn A. from Bellevue, WA on 3/17/2018 for an auto service of their Dodge and their testimonial is:
"Thank you for delivering quality service at a good price."
4 star rating
Adam J. from Bellevue, WA on 3/14/2018 for an auto service of their Dodge and their testimonial is:
"Adam said they are a little pricey."
5 star rating
William C. from Bellevue, WA on 3/11/2018 for an auto service of their Dodge and their testimonial is:
"Great service and great people. They are always willing to work you in and never try to sell you services you don't need. I will not go anywhere else."
5 star rating
Eric W. from Bellevue, WA on 3/7/2018 for an auto service of their Dodge and their testimonial is:
"Had a minor issue on a replacement engine. Harry and Michael took care of it right away and no charge. Couldn't recommend them enough!"
5 star rating
Chuck L. from Bellevue, WA on 3/5/2018 for an auto service of their Dodge and their testimonial is:
"Chuck said he was in and out of the business in a timely manner."
5 star rating
George S. from Bellevue, WA on 3/5/2018 for an auto service of their Dodge and their testimonial is:
"George said everything went smoothly."
5 star rating
Philip S. from Bellevue, WA on 3/3/2018 for an auto service of their Dodge and their testimonial is:
"I needed a clutch on an IS-300. LBR explained very well my options about the flywheel. They were able to re-use the original flywheel, saving me days and over $2,000. LBR also diagnosed a catalytic converter issue and gave me my options. I will be back."
5 star rating
Sean M. from Bellevue, WA on 3/2/2018 for an auto service of their Dodge and their testimonial is:
"Thanks again LBR staff for a good job. They do what I has and will provide feedback if repairs are needed other than what I went in for. They do a complete look over every time. I have never had repairs that were not needed."
5 star rating
Marcella D. from Bellevue, WA on 2/21/2018 for an auto service of their Dodge and their testimonial is:
"They gave me my car earlier that promised and washed."
5 star rating
Tim H. from Bellevue, WA on 2/19/2018 for an auto service of their Dodge and their testimonial is:
"Tim said the staff was very up front and honest with the issues about the vehicle. The service to fix those issues was done in a timely fashion. It is a great business to work with."
5 star rating
Daniel W. from Bellevue, WA on 2/19/2018 for an auto service of their Dodge and their testimonial is:
"Daniel said the service was convenient. The employees completed the service on time. They called him about his service."
5 star rating
Bill D. from Bellevue, WA on 2/19/2018 for an auto service of their Dodge and their testimonial is:
"Bill said the business towed his vehicle and ran diagnostics on it. He wishes the prices had been better for the needed service, he would have left it there."
5 star rating
Greg T. from Bellevue, WA on 2/17/2018 for an auto service of their Dodge and their testimonial is:
"Greg said the employees were friendly and knowledgeable. They were able to get him right in."
5 star rating
Vladimir N. from Bellevue, WA on 2/15/2018 for an auto service of their Dodge and their testimonial is:
"Thank you Vladimir"
4 star rating
Ed B. from Bellevue, WA on 2/13/2018 for an auto service of their Dodge and their testimonial is:
"Ed said the business is ok, but he would not recommend it because no one has a vehicle like his."
5 star rating
Ron Z. from Bellevue, WA on 2/12/2018 for an auto service of their Dodge and their testimonial is:
"Michael at LBR was a pleasure. I brought my "14 328i which I'd recently purchased from Definitive Motors. The car needed a strut replacement and alignment. While it was there, Michael advised that the wheels needed centering rings for my aftermarket wheels which explained a slight vibration I'd noticed. He ordered these and installed at no charge! He took care of all of this work with clear and timely communications, no greasy fingerprints anywhere on the car and even took extra precautions to not damage my recently refinished wheels! He also clearly explained the work, why it was required and how it would be done. I plan to bring my other BMW (335 xDrive) when it needs something to Michael as well. Side comment that LBR and Definitive have a working relationship (owners are brothers) and that Definitive, whom I bought the car from despite a few minor issues, did a wonderful job of following through and addressing all of the issues!"
5 star rating
Ken B. from Bellevue, WA on 2/5/2018 for an auto service of their Dodge and their testimonial is:
"Did my rear brakes, competitive pricing and they washed my car when it was pouring rain. Got to love them"
5 star rating
Peter M. from Bellevue, WA on 1/31/2018 for an auto service of their Dodge and their testimonial is:
"Thank you again Harry & Sean as I you always come through with flying colors!"
5 star rating
Tedy P. from Bellevue, WA on 1/23/2018 for an auto service of their Dodge and their testimonial is:
"I cannot say enough about LBR and the excellent personal service I receive from Harry, this place is honest fair and the staff goes out of there way to take excellent care of my Mercedes, I have 97k on it and I have zero breakdowns since having my car serviced at LBR and following there recommendations, once again thank you LBR and Harry for the wonderful service, we will be back again!"
5 star rating
Ben J. from Bellevue, WA on 1/21/2018 for an auto service of their Dodge and their testimonial is:
"We had water damage to our BMW X-5 and as a result electrical circuit problem. All computer codes were off. Several visits to 2 autoshops provided no help. They took care of the codes but a week after the problem was back. We finally were recommended to the LBR Auto shop. Here they took a more serious approach. In medical terms they do not cure the symptoms, they cure the disease. They found the reason that caused the problem. It was a hidden spot that leaked water into the computer compartment. All the wires were corroded, computer contacts were mud filthy. Now our car performs like a brand new. THANK YOU, LBR for your great job."
5 star rating
Shashak C. from Bellevue, WA on 1/20/2018 for an auto service of their Dodge and their testimonial is:
"Shashak said the service and everything else went great."
5 star rating
Jerri C. from Bellevue, WA on 1/13/2018 for an auto service of their Dodge and their testimonial is:
"Made an apt and took car in for brakes and oil change. Harry was very nice and explained everything in detail which I liked because I don�t know anything about what�s going on under the hood Overall great experience"
5 star rating
Norm C. from Bellevue, WA on 1/10/2018 for an auto service of their Dodge and their testimonial is:
"Norm said the business did a good job."
5 star rating
Sintayehu L. from Bellevue, WA on 1/10/2018 for an auto service of their Dodge and their testimonial is:
"Sintayehu said the service he got from this business was all that was expected. The work was done on time."
5 star rating
Courtney L. from Bellevue, WA on 1/7/2018 for an auto service of their Dodge and their testimonial is:
"They were nice enough to squeeze me in and fix my car when they were pretty busy. Having their shuttle service was great too! They will only do what's necessary and not upcharge you every time you bring your car in. It was my first time here, but a friend referred me to them and I'm glad I listened. I'll be coming back with my next fix."
5 star rating
Walt A. from Bellevue, WA on 12/19/2017 for an auto service of their Dodge and their testimonial is:
"Walt said he has always been very pleased with the work this business does. The employees have always been very helpful."
5 star rating
Carl S. from Bellevue, WA on 12/17/2017 for an auto service of their Dodge and their testimonial is:
"Our car was completed on time and we were able to pick it up at our convienience. The car runs and handles good. It was also cleaned up like it had been detailed. Great job!"
5 star rating
Mike W. from Bellevue, WA on 12/16/2017 for an auto service of their Dodge and their testimonial is:
"I needed a heater repair for my Audi A4. I was able to schedule an appt for next business day. They diagnosed the problem before noon and gave me a full description of the problem, needed repairs and cost. Work was completed the next day, exactly as described. I picked up a freshly washed car with a new heater core that evening. Thank you! Highly recommend."
5 star rating
Maureen C. from Bellevue, WA on 12/14/2017 for an auto service of their Dodge and their testimonial is:
"We took our SUV in for some repairs which were done correctly and the same day. They treated us very kindly and professionally, no extra charges. Great job."
5 star rating
Gary P. from Bellevue, WA on 12/11/2017 for an auto service of their Dodge and their testimonial is:
"Gary said he's been a customer for 15 years, and he is always treated well. The service provided is reliable and fairly priced."
5 star rating
Amanda P. from Bellevue, WA on 12/7/2017 for an auto service of their Dodge and their testimonial is:
"Amanda said the business did a great job."
5 star rating
Mike C. from Bellevue, WA on 12/6/2017 for an auto service of their Dodge and their testimonial is:
"Mike said they always find and fix the problem the first time. He has no complaints."
5 star rating
Laura A. from Bellevue, WA on 11/30/2017 for an auto service of their Dodge and their testimonial is:
"Laura said she has used this business for years. She always gets good and honest service."
5 star rating
Kenji G. from Bellevue, WA on 11/23/2017 for an auto service of their Dodge and their testimonial is:
"They make things easy and always do what they say they are going to do. I take both of my Mercedes there and I wouldn�t go anywhere else. They are that good�and they care."
5 star rating
Daniel D. from Bellevue, WA on 11/22/2017 for an auto service of their Dodge and their testimonial is:
"Daniel said it was good service. The business was able to tell him what was wrong. They had him in and out."
5 star rating
Forest W. from Bellevue, WA on 11/21/2017 for an auto service of their Dodge and their testimonial is:
"Forest said the business did a good job and he's already recommended them."
5 star rating
Kim G. from Bellevue, WA on 11/21/2017 for an auto service of their Dodge and their testimonial is:
"Kim said the staff do good work. Harry, the service writer, is the best. They've been going to this business for several years. He would recommend this business to anyone needing service for their vehicle."
5 star rating
Tom T. from Bellevue, WA on 11/16/2017 for an auto service of their Dodge and their testimonial is:
"Tom said this business was phenomenal and honest."
5 star rating
Dennis P. from Bellevue, WA on 11/15/2017 for an auto service of their Dodge and their testimonial is:
"Battery indicator light warning appeared so I called Harry who scheduled the analysis and repair the next day. Alternator was replaced promptly as promised so the 13 year-old BMW is back on the road."
5 star rating
Diane C. from Bellevue, WA on 11/14/2017 for an auto service of their Dodge and their testimonial is:
"Diane said she has used this business for years. Their work is good and it is done on time."
5 star rating
Dietmar K. from Bellevue, WA on 11/13/2017 for an auto service of their Dodge and their testimonial is:
"Dietmar said he got an immediate appointment. He was very nicely treated by the staff. The turn around was quick. He received good service and his car was washed. Overall, it was great and he was pleased."
4 star rating
Philip S. from Bellevue, WA on 11/12/2017 for an auto service of their Dodge and their testimonial is:
"I have gone to LBR for 25 years with Acura, Honda, BMW and Lexus. There has never been a problem, and LBR does not put pressure to perform more work than the customer wants. This is not a "low cost" shop, but there are no surprises. The communication by phone and after-hours key drop went very well, although an improvement is needed in handling text messages."
5 star rating
Nik T. from Bellevue, WA on 11/11/2017 for an auto service of their Dodge and their testimonial is:
"Fast, prompt, and quality service. Have been bringing my car to LBR for the last 5 years. Always satisfied with the service I have received."
5 star rating
Dan W. from Bellevue, WA on 11/10/2017 for an auto service of their Dodge and their testimonial is:
"Dan said this business has good communication and she would recommend them."
5 star rating
Amy G. from Bellevue, WA on 11/10/2017 for an auto service of their Dodge and their testimonial is:
"Amy said she loved this business they are great."
4 star rating
Sooraj N. from Bellevue, WA on 11/6/2017 for an auto service of their Dodge and their testimonial is:
"Sooraj said he found them to be a bit pricy, however the service was good."
5 star rating
Randi H. from Bellevue, WA on 11/2/2017 for an auto service of their Dodge and their testimonial is:
"Spoke with Andrew. He said they were very helpful. They are able to diagnosis and repair the vehicle very well. He had heard of the horror stories of foreign vehicles. However, that is not a problem with this business."
5 star rating
Bruce /kim H. from Bellevue, WA on 11/2/2017 for an auto service of their Dodge and their testimonial is:
"Great service and pricing before they do the work"
5 star rating
Sam T. from Bellevue, WA on 11/1/2017 for an auto service of their Dodge and their testimonial is:
"Sam said the staff were friendly and kept him up to date on the status of his repairs."
5 star rating
William C. from Bellevue, WA on 11/1/2017 for an auto service of their Dodge and their testimonial is:
"fixed both issues, great work, a little slow"
5 star rating
Jonathan H. from Bellevue, WA on 11/1/2017 for an auto service of their Dodge and their testimonial is:
"LBR performed a thorough review and gave me great peace-of-mind before purchasing my first used car! Harry was very friendly and explained the results in simple, plain English, without any spin. His honesty was greatly appreciated!"
5 star rating
Linda L. from Bellevue, WA on 10/29/2017 for an auto service of their Dodge and their testimonial is:
"Very very happy!"
5 star rating
Dan T. from Bellevue, WA on 10/25/2017 for an auto service of their Dodge and their testimonial is:
"Redo of front brakes that were replaced in April. No charge per warranty service. One of the reasons I keep coming to LBR and refer my friends!9!"
5 star rating
B.b. S. from Bellevue, WA on 10/23/2017 for an auto service of their Dodge and their testimonial is:
"B.B. said the experience was good."
5 star rating
Shannon R. from Bellevue, WA on 10/18/2017 for an auto service of their Dodge and their testimonial is:
"Spoke with Sean. He said they did a diagnostic test and they did an amazing job. He is friends with them. He was very pleased."
5 star rating
Dennis P. from Bellevue, WA on 10/17/2017 for an auto service of their Dodge and their testimonial is:
"Estimated work and charges were accurate and well communicated. Repairs were completed on schedule and at reasonable charge."
5 star rating
Estiban H. from Bellevue, WA on 10/16/2017 for an auto service of their Dodge and their testimonial is:
"Estiban said this business did the work he requested, at a fair price."
5 star rating
Peter M. from Bellevue, WA on 10/12/2017 for an auto service of their Dodge and their testimonial is:
"Had two cars serviced in two days and am very happy with Sean, Mike & Harry's expert service!"
5 star rating
Chad H. from Bellevue, WA on 10/11/2017 for an auto service of their Dodge and their testimonial is:
"Chad said this business was fast and they did what he needed."
5 star rating
Gene C. from Bellevue, WA on 10/11/2017 for an auto service of their Dodge and their testimonial is:
"Spoke to Gene's wife. She said they are extremely satisfied with the business. The service is excellent and the prices are fair."
4 star rating
Michael B. from Bellevue, WA on 10/11/2017 for an auto service of their Dodge and their testimonial is:
"I got an oil change and it was just as expected, along with a darn good bath for my X5. I had hoped the hesitation I experience when starting from a stop would be remedied, but alas, it seems to be a normal driving idiosyncrasy of an X5. Odd but it is what it is. It is my first X5 so perhaps I must reconsider BMW for my next car. Nonetheless, regarding service at LBR, I appreciate the test drives to correct it, and kind service from the staff. I would recommended LBR overall."
5 star rating
Attila M. from Bellevue, WA on 10/11/2017 for an auto service of their Dodge and their testimonial is:
"Convenient location, great customer service, speedy resolution of issues."
5 star rating
David F. from Bellevue, WA on 10/9/2017 for an auto service of their Dodge and their testimonial is:
"David said they did a good job."
5 star rating
Shellie H. from Bellevue, WA on 10/9/2017 for an auto service of their Dodge and their testimonial is:
"Shellie said everything they did was amazing. The quality of work was great and they were able to work with her."
5 star rating
Chip K. from Bellevue, WA on 10/9/2017 for an auto service of their Dodge and their testimonial is:
"See title."
5 star rating
Dennis P. from Bellevue, WA on 9/28/2017 for an auto service of their Dodge and their testimonial is:
"Estimated costs are accurate, realistic and technical service is professional and practical."
5 star rating
Christopher G. from Bellevue, WA on 9/26/2017 for an auto service of their Dodge and their testimonial is:
"Christopher said this business is a bit on the pricey side. However, they did a good job and they gave him what he needed."
5 star rating
Kent D. from Bellevue, WA on 9/18/2017 for an auto service of their Dodge and their testimonial is:
"This review is for the 85000 mile service on my Audi Q7. I made an appointment on line and within an hour I had a positive response even though the appointment was asked for the following morning. I was cordially greeted and a quote was already waiting when I showed up. Since I live 40 minutes away my wife called and paid with a debit card so there were no traffic worries if we were late picking up. The Audi was ready for us early in the afternoon and a copy of the service was left in the car for me to review. This is the second Audi that we own that LBR has serviced. I recommend them for their fair pricing and quality care."
5 star rating
Johnathan T. from Bellevue, WA on 9/14/2017 for an auto service of their Dodge and their testimonial is:
"Reliable, no surprises. Reason I am a life long customer"
4 star rating
Susan L. from Bellevue, WA on 9/12/2017 for an auto service of their Dodge and their testimonial is:
"Only thing that would be better is a ride both ways."
5 star rating
Michelle G. from Bellevue, WA on 9/11/2017 for an auto service of their Dodge and their testimonial is:
"Michelle said Perry was great and he provided great service."
5 star rating
Kirk P. from Bellevue, WA on 9/8/2017 for an auto service of their Dodge and their testimonial is:
"Been going there for years and with multiple family vehicles. They have always been honest with reasonable pricing!"
5 star rating
Alex V. from Bellevue, WA on 9/7/2017 for an auto service of their Dodge and their testimonial is:
"Alex said this business had good service."
5 star rating
Sharon N. from Bellevue, WA on 9/6/2017 for an auto service of their Dodge and their testimonial is:
"Sharon said the service was great. The guys are wonderful. They treat her great and they did everything they could with her vehicle. The staff was thorough and they took her in right away. They let her know what was going on with her vehicle. She was surprised her vehicle was not washed."
5 star rating
Michael R. from Bellevue, WA on 9/1/2017 for an auto service of their Dodge and their testimonial is:
"Spoke with Olga. She said this business provided good service."
5 star rating
Bryan C. from Bellevue, WA on 8/28/2017 for an auto service of their Dodge and their testimonial is:
"Knowledgable, reliable and very cost competitive. The owner and main mechanic Jareme were extremely accommodating and trust worthy. I would recommend anyone that has Land Rover or other vehicle challenges to LBR Auto Repair."
5 star rating
Mj L. from Bellevue, WA on 8/18/2017 for an auto service of their Dodge and their testimonial is:
"Exceptional!!"
4 star rating
Klaus L. from Bellevue, WA on 8/14/2017 for an auto service of their Dodge and their testimonial is:
"Klaus said he has gone to the business before."
5 star rating
Chip K. from Bellevue, WA on 8/13/2017 for an auto service of their Dodge and their testimonial is:
"The Bestservice in Bellevue, WA."
5 star rating
Rock K. from Bellevue, WA on 8/11/2017 for an auto service of their Dodge and their testimonial is:
"Rock said this business did exactly what he asked for and nothing else."
5 star rating
Keith E. from Bellevue, WA on 8/11/2017 for an auto service of their Dodge and their testimonial is:
"Keith said the business did a great job and he really liked them."
5 star rating
Roger C. from Bellevue, WA on 8/11/2017 for an auto service of their Dodge and their testimonial is:
"The punctuality and quality of service is exemplary in the Automotive Repair business. Friendly and professional as well."
5 star rating
Amir D. from Bellevue, WA on 8/8/2017 for an auto service of their Dodge and their testimonial is:
"Amir said the business was quick, accommodating, and convenient. The price was also great."
5 star rating
Stephanie P. from Bellevue, WA on 8/5/2017 for an auto service of their Dodge and their testimonial is:
"Great service!"
5 star rating
Justin V. from Bellevue, WA on 8/4/2017 for an auto service of their Dodge and their testimonial is:
"Justin said the staff was very honest and up front and he appreciates all the help."
5 star rating
Eric N. from Bellevue, WA on 8/4/2017 for an auto service of their Dodge and their testimonial is:
"Eric said his overall experience was exceptional."
5 star rating
Sooraj N. from Bellevue, WA on 8/2/2017 for an auto service of their Dodge and their testimonial is:
"Sooraj said everything was perfect."
5 star rating
John C. from Bellevue, WA on 8/1/2017 for an auto service of their Dodge and their testimonial is:
"John said this business was excellent."
5 star rating
Tony B. from Bellevue, WA on 7/31/2017 for an auto service of their Dodge and their testimonial is:
"Great service ... as usual."
5 star rating
Fritz S. from Bellevue, WA on 7/26/2017 for an auto service of their Dodge and their testimonial is:
"LBR did a great job following up on an issue with a prior repair they had performed on my Honda Odyssey's sliding door. The door did not quite work as it should have after the repair; it would suddenly reverse course while opening. They took the car back in and meticulously debugged the problem until they identified the root cause which turned out to be an occasionally-malfunctioning replacement part they had put in during the prior visit, which despite being defective would not cause any computer error codes. As a software engineer I can relate to the frustration and complex thinking process involved in trying to figure out what causes a malfunction which happens randomly, without any consistent repeating pattern and obvious cause. Once they addressed the issue the sliding door has started functioning normally. They did not charge me anything for this follow-up repair."
5 star rating
Celso D. from Bellevue, WA on 7/24/2017 for an auto service of their Dodge and their testimonial is:
"I'd take my vehicles to LBR anytime I need a mechanic"
5 star rating
Carmella C. from Bellevue, WA on 7/12/2017 for an auto service of their Dodge and their testimonial is:
"Friendly and professional from the first conversation to the last. They started and finished at the exact time they stated. Even gave me a free shuttle to where I needed to go while waiting for my car. My car was beautifully washed upon delivery and the mechanical service was excellent along with honest answers that were clearly in my best interest. What more could one ask for?"
5 star rating
Bruce /kim H. from Bellevue, WA on 7/9/2017 for an auto service of their Dodge and their testimonial is:
"I appreciate knowing the cost before any work is to be done"
5 star rating
Michael S. from Bellevue, WA on 7/3/2017 for an auto service of their Dodge and their testimonial is:
"Michael said he would recommend this business for service."
5 star rating
Arthur R. from Bellevue, WA on 7/3/2017 for an auto service of their Dodge and their testimonial is:
"Arthur said he was happy with the service this business provided."
5 star rating
Adrian G. from Bellevue, WA on 7/3/2017 for an auto service of their Dodge and their testimonial is:
"Adrian said this business did all of the work without talking to her. She loves them but this bothered her a little bit. They were fairly priced and they did a good job."
5 star rating
Brian S. from Bellevue, WA on 7/3/2017 for an auto service of their Dodge and their testimonial is:
"Brian said this business did great work. They were efficient and they communicated well. They were everything he was looking for."
5 star rating
Priyanka R. from Bellevue, WA on 7/1/2017 for an auto service of their Dodge and their testimonial is:
"Priyanka said this business did a good job."
5 star rating
Shawn D. from Bellevue, WA on 7/1/2017 for an auto service of their Dodge and their testimonial is:
"Shawn said this business took her care of his problem quickly and they honored his warranty."
5 star rating
Tim L. from Bellevue, WA on 7/1/2017 for an auto service of their Dodge and their testimonial is:
"Tim said this business was friendly and they provided good service. He also said they were quick and helpful."
5 star rating
Thomas T. from Bellevue, WA on 7/1/2017 for an auto service of their Dodge and their testimonial is:
"Thomas said he was referred to this business and he was very pleased. They were professional, polite and they provided excellent customer service. His vehicle is running well."
5 star rating
Don C. from Bellevue, WA on 6/28/2017 for an auto service of their Dodge and their testimonial is:
"I AM MORE THAN SATISFIED WITH ALL ASPECTS OF DEALING WITH LBR! THEY ARE THOROUGH, HONEST AND, FROM A PERSONNEL STANDPOINT, HARRY AND MIKE ARE A PLEASURE TO WORK WITH ."
5 star rating
Jessica L. from Bellevue, WA on 6/28/2017 for an auto service of their Dodge and their testimonial is:
"LBR has been great to work with both times I've had to take my Touareg in. The shop is very quick to diagnose the problem and Mike calls promptly with updates. I appreciated how fast they ordered parts in and got my car fixed for me. I will keep going back!"
5 star rating
Todd N. from Bellevue, WA on 6/26/2017 for an auto service of their Dodge and their testimonial is:
"Fair on their pricing and honest. Told them I was driving across the country and they helped me figure out the best services that were needed and that fit in our budget. They even did a couple extra things and didn't charge me for them! Also looks like they washed my car 🙂 Great service and would come back again!"
5 star rating
Mark M. from Bellevue, WA on 6/24/2017 for an auto service of their Dodge and their testimonial is:
"Mark said he has already recommended the business because of their honest integrity. They only do what is necessary, and he loves them."
5 star rating
Linda L. from Bellevue, WA on 6/23/2017 for an auto service of their Dodge and their testimonial is:
"My visit was great and I m very happy with the work I had done on my mini"
5 star rating
Randy L. from Bellevue, WA on 6/17/2017 for an auto service of their Dodge and their testimonial is:
"Randy said this business did everything they said they were going to do."
5 star rating
Mark H. from Bellevue, WA on 6/14/2017 for an auto service of their Dodge and their testimonial is:
"Mark said the staff did what he asked them to do, and he was pleased."
5 star rating
Fred R. from Bellevue, WA on 6/13/2017 for an auto service of their Dodge and their testimonial is:
"The entire staff are extremely professional, and courteous! I have takes my vehicles to his shop for several years, and each and every time they exceed my expectations!"
5 star rating
Nik T. from Bellevue, WA on 6/11/2017 for an auto service of their Dodge and their testimonial is:
"the staff and service at LBR is high quality. I dropped my car for its routine service in the morning and it's ready by evening. Great job...keep it up!"
5 star rating
Roger C. from Bellevue, WA on 6/8/2017 for an auto service of their Dodge and their testimonial is:
"Great service, polite and knowledgeable."
4 star rating
Sanjay R. from Bellevue, WA on 6/7/2017 for an auto service of their Dodge and their testimonial is:
"Sanjay said he had a good experience at this business. They fixed what he needed and met his expectations. There was a rattle in his vehicle and they were able to fix it. He was satisfied."
4 star rating
Claudia P. from Bellevue, WA on 6/2/2017 for an auto service of their Dodge and their testimonial is:
"Claudia said when she went to have the inspection done, she told them she would pick up her vehicle at 2:00 pm and the person she talked to said it was okay. She said when she got there she did not understand the paperwork. She said her brake calipers were frozen and another business told her not to drive her vehicle. She also said she was told 2 different prices that were a $30 difference."
5 star rating
Ken K. from Bellevue, WA on 6/2/2017 for an auto service of their Dodge and their testimonial is:
"Ken said they took care of the issues."
5 star rating
Bill S. from Bellevue, WA on 6/2/2017 for an auto service of their Dodge and their testimonial is:
"Bill said he was pleased with the service at this business. They gave him the information they found in a professional manner, and told him the alternatives."
5 star rating
Johnathan T. from Bellevue, WA on 6/2/2017 for an auto service of their Dodge and their testimonial is:
"Above and beyond. Michael and Harry are as reliable as it gets. I will be lifelong customer. One less worry in life. Priceless."
5 star rating
Omar V. from Bellevue, WA on 6/1/2017 for an auto service of their Dodge and their testimonial is:
"Omar said the guys at the front were great."
5 star rating
Kurt R. from Bellevue, WA on 5/27/2017 for an auto service of their Dodge and their testimonial is:
"Got my car running back to normal and kept me informed the entire time. Asked my permission each time something needed to be done."
5 star rating
Kathleen W. from Bellevue, WA on 5/22/2017 for an auto service of their Dodge and their testimonial is:
"Timely repair and knowledge that it would be perfect"
5 star rating
Peter M. from Bellevue, WA on 5/21/2017 for an auto service of their Dodge and their testimonial is:
"I was referred to LBR by a friend & I am happy with the outcome! Thank you Harry for fitting me into your schedule."
4 star rating
John W. from Bellevue, WA on 5/21/2017 for an auto service of their Dodge and their testimonial is:
"Conveniently located, experienced techs, friendly and timely service. I would definitely bring my car back here in the future."
5 star rating
Erin S. from Bellevue, WA on 5/20/2017 for an auto service of their Dodge and their testimonial is:
"As soon as I called LBR for the first time, they treated me like a reliable, regular customer. They repaired what needed repairing and informed me of damage that was done by another auto shop during a routine oil change (rhymes with Jiffy Lube). They felt so bad that so much damage had been caused that they not only documented the entire process through pictures and written notes, but they helped me figure out how to approach the other shop about reimbursing me for the damage done. On top of that, because I was a new customer and had such an unexpected repair, they gave me 10% off of the whole bill. These guys are honest, they are reliable, they are good at what they do, and they're very nice. (And I walked away with a washed car!!)"
5 star rating
Sebastian K. from Bellevue, WA on 5/12/2017 for an auto service of their Dodge and their testimonial is:
"Sebastian said they did a great job repairing his vehicle."
5 star rating
Bill B. from Bellevue, WA on 5/11/2017 for an auto service of their Dodge and their testimonial is:
"I called on Monday for an appointment. Brought the car in Tuesday morning & back on the road at 5:30 pm. The immediate problem was diagnosed & repaired. The car has another issue that must be put off for awhile. The shop understood & did not pressure me to repair the issue....unusual!"
5 star rating
Carl S. from Bellevue, WA on 5/11/2017 for an auto service of their Dodge and their testimonial is:
"Freindly ,helpful, courteous"
5 star rating
Dmitriy N. from Bellevue, WA on 5/6/2017 for an auto service of their Dodge and their testimonial is:
"Dmitriy said he's been going there for over 20 years and they provide great service. He's never had a problem after they repaired his vehicle. He would like to thank them. He really appreciates what they do for him."
5 star rating
Erik V. from Bellevue, WA on 5/4/2017 for an auto service of their Dodge and their testimonial is:
"Received a quote and the brakes were completed for that price. No surprise fees. The guys up front were courteous and my truck was completed on time. I will be coming back for sure!"
5 star rating
Raymond F. from Bellevue, WA on 5/2/2017 for an auto service of their Dodge and their testimonial is:
"Raymond said they did a great job."
5 star rating
Lise A. from Bellevue, WA on 5/2/2017 for an auto service of their Dodge and their testimonial is:
"Lise said the business did exactly what she asked them to do. The service was completed on time."
5 star rating
J.a. O. from Bellevue, WA on 5/2/2017 for an auto service of their Dodge and their testimonial is:
"J.A. said they did a good job."
5 star rating
John C. from Bellevue, WA on 4/26/2017 for an auto service of their Dodge and their testimonial is:
"John said Harry and Mike, the two guys who run this business are exceptional. They do a great job."
5 star rating
Douglas And Kirk M. from Bellevue, WA on 4/26/2017 for an auto service of their Dodge and their testimonial is:
"LBR staff was up front about diagnosing the problem and called us prior to repair work to confirm that we wanted it fixed. Repair was done in a timely manner."
5 star rating
Lauri H. from Bellevue, WA on 4/25/2017 for an auto service of their Dodge and their testimonial is:
"I felt like my car was in great hands, appreciate the care I received from the time I called and made an appointment. Excellent service, thank you."
5 star rating
Joan F. from Bellevue, WA on 4/21/2017 for an auto service of their Dodge and their testimonial is:
"Joan said this business is honest and their prices are fair. The personnel are nice."
5 star rating
Darren C. from Bellevue, WA on 4/21/2017 for an auto service of their Dodge and their testimonial is:
"They are great about doing what is needed and no more."
5 star rating
Arthur R. from Bellevue, WA on 4/18/2017 for an auto service of their Dodge and their testimonial is:
"Arthur said he has already recommended the business, as they have always been really good."
5 star rating
Jeff P. from Bellevue, WA on 4/17/2017 for an auto service of their Dodge and their testimonial is:
"The mechanics at LBR solved three issues with my 1979 specialty pickup efficiently and effectively. Communication was clear from start to finish and all three repairs were well done. LBR is a great shop, I was very impressed."
5 star rating
Sunil K. from Bellevue, WA on 4/17/2017 for an auto service of their Dodge and their testimonial is:
"I like this place...I've been visiting them from 5 years and they helped me out from time to time in different repairs"
5 star rating
Kathleen W. from Bellevue, WA on 4/17/2017 for an auto service of their Dodge and their testimonial is:
"Great service"
5 star rating
Estiban H. from Bellevue, WA on 4/12/2017 for an auto service of their Dodge and their testimonial is:
"Estiban said they fixed everything he needed."
5 star rating
Scott C. from Bellevue, WA on 4/10/2017 for an auto service of their Dodge and their testimonial is:
"Straightforward communication and solid repairs."
5 star rating
Rachel N. from Bellevue, WA on 4/7/2017 for an auto service of their Dodge and their testimonial is:
"Rachel said they were knowledgeable and nice. Harry was very helpful."
5 star rating
Dustin D. from Bellevue, WA on 4/7/2017 for an auto service of their Dodge and their testimonial is:
"Affordable brake pad replacement, was able to cater to early completion due to have evening plans. Would visit again, enjoying have a good shop for my Subaru needs."
5 star rating
Aila E. from Bellevue, WA on 4/7/2017 for an auto service of their Dodge and their testimonial is:
"Highly recommend! I took my 2004 Mercedes in to get an air filter and serpentine belt replacement. I mentioned that the dealer recommended I get it changed after my last checkup. Harry was awesome, and said they would take a look at it before replacing, and he threw in a free inspection! They ended up not replacing the serpentine belt and while they did recommend other services, the prices were much much less than what the dealership quoted. They have a digital inspection report so you can see pics or get more detailed info. Very fair and honest. Thanks Harry (and the mechanics)!"
5 star rating
Gevorg D. from Bellevue, WA on 4/4/2017 for an auto service of their Dodge and their testimonial is:
"Gevorg said they did a good job."
5 star rating
Jason X. from Bellevue, WA on 4/3/2017 for an auto service of their Dodge and their testimonial is:
"Jason said this business had reasonable prices and they provided detailed explanations."
4 star rating
Jeanne K. from Bellevue, WA on 4/1/2017 for an auto service of their Dodge and their testimonial is:
"Jeanne said she has used this business for years, and she's consistently had good service. Lately, it has been taking them awhile to complete the work."
5 star rating
Don R. from Bellevue, WA on 4/1/2017 for an auto service of their Dodge and their testimonial is:
"I must say how pleased I am that my referral to LBR was spot on! NOt only wass I treated with kindness, respect and professionalism but I also was able to SAVE over $700 off a bogus estimate provided by the Audi dealership! I am now a loyal and permenant client of LBR's."
4 star rating
Xiaoxi T. from Bellevue, WA on 3/20/2017 for an auto service of their Dodge and their testimonial is:
"Xiaoxi said it would have been nice if they would have communicated with him about the cost of the repair in the beginning."
5 star rating
Thomas H. from Bellevue, WA on 3/19/2017 for an auto service of their Dodge and their testimonial is:
"Harry was awesome and great communication and they really made my brakes like brand new again."
5 star rating
Mike L. from Bellevue, WA on 3/19/2017 for an auto service of their Dodge and their testimonial is:
"I have total trust in LBR to wok on my cars and my son's car. I grew up learning to repair cars and have now reached an age where I no longer care to do the repairs myself. I had numerous disappointments with other mechanics, even some highly recommended by friends. LBR has handled some difficult repairs for us at reasonable prices compared to others. You can trust your car to LBR mechanics."
5 star rating
Michelle T. from Bellevue, WA on 3/15/2017 for an auto service of their Dodge and their testimonial is:
"Michelle said this service was easy."
5 star rating
Gaoyan L. from Bellevue, WA on 3/13/2017 for an auto service of their Dodge and their testimonial is:
"Great job on car inspection and customer service."
5 star rating
Carl S. from Bellevue, WA on 3/12/2017 for an auto service of their Dodge and their testimonial is:
"This company was recommended by a friend and I stand behind their work. I had issue with other auto repair companys and this one was able to fix everything without handing over my Wallet."
5 star rating
Jessica A. from Bellevue, WA on 3/9/2017 for an auto service of their Dodge and their testimonial is:
"Jessica said they were quick, efficient, and friendly."
5 star rating
Raman K. from Bellevue, WA on 3/4/2017 for an auto service of their Dodge and their testimonial is:
"Raman said this business was very good, and he was satisfied with them."
5 star rating
Jenne M. from Bellevue, WA on 3/4/2017 for an auto service of their Dodge and their testimonial is:
"I appreciate Harry and Mike because they know cars and care about the people who own them."
5 star rating
Dustin D. from Bellevue, WA on 3/4/2017 for an auto service of their Dodge and their testimonial is:
"Harry was helpful and knowledgeable. Accurately diagnosed my issue, walked me through the details and options on the phone, and picked up a fixed car right when they said it would be done. Great experience, would use lbr again."
5 star rating
Philippe G. from Bellevue, WA on 3/2/2017 for an auto service of their Dodge and their testimonial is:
"Philippe said they did a good job. The customer interaction was good. Everything was good."
5 star rating
Mark M. from Bellevue, WA on 3/1/2017 for an auto service of their Dodge and their testimonial is:
"Mark said he is satisfied with the good work the business provides, and they are an honest facility."
4 star rating
James A. from Bellevue, WA on 3/1/2017 for an auto service of their Dodge and their testimonial is:
"James said there was nothing wrong and everything was fine."
5 star rating
Mary P. from Bellevue, WA on 2/23/2017 for an auto service of their Dodge and their testimonial is:
"Love the customer service here! Polite and professional and timely. They were able to find a less expensive used component knowing that cost was an issue as I had been out of work. Thank you!!!! Great to feel secure while driving again!"
5 star rating
Andy C. from Bellevue, WA on 2/19/2017 for an auto service of their Dodge and their testimonial is:
"I love LBR as they always take good care of my car!"
5 star rating
Pete H. from Bellevue, WA on 2/18/2017 for an auto service of their Dodge and their testimonial is:
"Pete said he likes the service."
5 star rating
Tarik A. from Bellevue, WA on 2/18/2017 for an auto service of their Dodge and their testimonial is:
"10/10 service, knowledge & assurance. Will use again & recommend to friends & colleagues."
5 star rating
Ryan R. from Bellevue, WA on 2/15/2017 for an auto service of their Dodge and their testimonial is:
"My fiancé and I take both of are Subarus here. For oil changes brakes I feel comfortable with any work they do. I feel they are honest . We had taken one of our car to the dealership and they had 3 sheets and 7k they felt we needed to do. We then came to LBR and it was all B.S. they told us what we needed and it wasn't even close to previous quotes. Thank you! ps. We go here regularly. Ryan /faye"
5 star rating
Ken K. from Bellevue, WA on 2/14/2017 for an auto service of their Dodge and their testimonial is:
"Ken said his service went as expected."
5 star rating
Ximena A. from Bellevue, WA on 2/5/2017 for an auto service of their Dodge and their testimonial is:
"I had a really good experience since the time I called to make an appointment. Fast and great service, also good prices compared with other places."
5 star rating
Sergey D. from Bellevue, WA on 2/3/2017 for an auto service of their Dodge and their testimonial is:
"Sergey said he didn't have any problems with the service and they did what they said they would do."
5 star rating
Cindy M. from Bellevue, WA on 2/1/2017 for an auto service of their Dodge and their testimonial is:
"Cindy said they are just great at following up and they have always been super helpful. Harry is wonderful. She would like to thank them."
5 star rating
Chris W. from Bellevue, WA on 2/1/2017 for an auto service of their Dodge and their testimonial is:
"Chris said the business was very informative and it was an easy experience."
5 star rating
Steve C. from Bellevue, WA on 2/1/2017 for an auto service of their Dodge and their testimonial is:
"Steve said he would recommend this business for service."
5 star rating
Jammy D. from Bellevue, WA on 2/1/2017 for an auto service of their Dodge and their testimonial is:
"Spoke with Jimmy. He said the service is great."
5 star rating
Ryley S. from Bellevue, WA on 2/1/2017 for an auto service of their Dodge and their testimonial is:
"Ryley said the business did a good job."
5 star rating
Sean M. from Bellevue, WA on 1/21/2017 for an auto service of their Dodge and their testimonial is:
"LBR has great customer service. The staff and macanics are honest. I believe the prices are fair."
5 star rating
Michael L. from Bellevue, WA on 1/21/2017 for an auto service of their Dodge and their testimonial is:
"Good experience. My car got the service promised. It is working very well now. Compared with dealer, it's a very economical alternative"
5 star rating
Randy R. from Bellevue, WA on 1/18/2017 for an auto service of their Dodge and their testimonial is:
"Great business for routine maintenance or troubleshooting a more difficult problem. Offer appointment reminders and it is a clean shop."
5 star rating
Anthony T. from Bellevue, WA on 1/10/2017 for an auto service of their Dodge and their testimonial is:
"Anthony said they were honest and they did the work in a timely manner."
5 star rating
Keegan N. from Bellevue, WA on 1/7/2017 for an auto service of their Dodge and their testimonial is:
"Keegan said his vehicle is running and they did a good job."
5 star rating
Bob M. from Bellevue, WA on 1/7/2017 for an auto service of their Dodge and their testimonial is:
"I have been taking my auto's to LBR for over 20 years for all types of service -- be it a diesel pickup or a luxury car - it makes no difference. They have the hardware and software systems in place to perform service (and correctly) on any make/model of vehicle. Strongly recommend you visit Mike at LBR or his front desk sidekick, Harry to schedule an appointment."
5 star rating
Steve W. from Bellevue, WA on 1/7/2017 for an auto service of their Dodge and their testimonial is:
"Left blinker would not work, when lights were on. I changed the 3 bulbs in tail light, problem persists. Set up appt, dropped of care and Harry let me know reason and price end of that day. They finished work when they said and price was reasonable."
5 star rating
Jorge P. from Bellevue, WA on 1/7/2017 for an auto service of their Dodge and their testimonial is:
"Thanks for the good work on my headlight!"
4 star rating
Ed A. from Bellevue, WA on 1/5/2017 for an auto service of their Dodge and their testimonial is:
"Ed said there was a one day delay because they were backed up."
4 star rating
Sum L. from Bellevue, WA on 1/5/2017 for an auto service of their Dodge and their testimonial is:
"Sum said they did a great job and they found the issues."
5 star rating
Sal V. from Bellevue, WA on 1/3/2017 for an auto service of their Dodge and their testimonial is:
"Sal said Harry did good work, as usual."
5 star rating
Billy O. from Bellevue, WA on 12/30/2016 for an auto service of their Dodge and their testimonial is:
"Best auto shop in King County & great customer service."
5 star rating
Lindsay E. from Bellevue, WA on 12/28/2016 for an auto service of their Dodge and their testimonial is:
"Another successful visit to LBR with your usual attention to details, including on time delivery. Thanks"
5 star rating
Tennille H. from Bellevue, WA on 12/28/2016 for an auto service of their Dodge and their testimonial is:
"They were great the drive me to Bell Sq while my car was being serviced and picked me up when it was done!"
5 star rating
Sean M. from Bellevue, WA on 12/23/2016 for an auto service of their Dodge and their testimonial is:
"I wasn't expecting a car wash with my oil change. Excellent!!!"
5 star rating
Vinay V. from Bellevue, WA on 12/22/2016 for an auto service of their Dodge and their testimonial is:
"Vinay said the business had good service. The delivery time was as promised and the employees were courteous."
5 star rating
Phil N. from Bellevue, WA on 12/21/2016 for an auto service of their Dodge and their testimonial is:
"If you're looking for an honest and skilled auto repair, look no further than LBR. Very attentive staff and management."
5 star rating
Robert M. from Bellevue, WA on 12/13/2016 for an auto service of their Dodge and their testimonial is:
"Robert said they are really professional."
5 star rating
Rachel R. from Bellevue, WA on 12/12/2016 for an auto service of their Dodge and their testimonial is:
"Rachel said they had the best prices and the best customer service."
5 star rating
Marlene C. from Bellevue, WA on 12/10/2016 for an auto service of their Dodge and their testimonial is:
"I have taken my last two Lexus's in for service for years because I feel I can trust them as to what they tell me needs to be done and that they do a good job. All service there is great!"
5 star rating
Larry W. from Bellevue, WA on 12/6/2016 for an auto service of their Dodge and their testimonial is:
"Larry said they did a good job."
5 star rating
Mike C. from Bellevue, WA on 12/6/2016 for an auto service of their Dodge and their testimonial is:
"I know that when I have my car serviced at LBR they will do the work requested. It will be done well. Recommendations of add-ons are advised ONLY when needed. LBR is truly a rare commodity in today's world."
5 star rating
Ed M. from Bellevue, WA on 12/4/2016 for an auto service of their Dodge and their testimonial is:
"The service was professional with a successful outcome. Great communication skills in letting me know exactly the details of the repairs and potential problems."
5 star rating
Gene C. from Bellevue, WA on 12/3/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Susan. She said the business was prompt and up-front with the prices. They communicate with customers and the people are professional."
5 star rating
Walt A. from Bellevue, WA on 12/3/2016 for an auto service of their Dodge and their testimonial is:
"Walt said everything was fine."
5 star rating
Michael P. from Bellevue, WA on 12/3/2016 for an auto service of their Dodge and their testimonial is:
"Michael said this business has great service."
5 star rating
Colleen T. from Bellevue, WA on 12/3/2016 for an auto service of their Dodge and their testimonial is:
"Colleen said they were really helpful, they didn't charge her too much and it went well."
5 star rating
Johnathan T. from Bellevue, WA on 12/3/2016 for an auto service of their Dodge and their testimonial is:
"Efficient no fuss no muss as usual. Outstanding. Can always rely on Harry and Michael. Most importantly they are very patient and courteous."
5 star rating
Sam V. from Bellevue, WA on 12/2/2016 for an auto service of their Dodge and their testimonial is:
"Sam said the service was very good. He liked the overall service and the personality of the staff. They did quality work."
5 star rating
John V. from Bellevue, WA on 12/1/2016 for an auto service of their Dodge and their testimonial is:
"I had another great experience at LBR. As usual, fair price, the work I requested was done well and timely. Only the work needed was done, and I got the usual phone call when it was done to discuss where things were and what I wanted to take as a next step with no pressure to do one thing or another. The great thing is that the price is always much less than I'd pay at the "stealership"--and I know the technicians at LBR are experienced and have been there for a long time. It's not the "mechanic of the month", so I can trust the work. Hard to beat that!"
5 star rating
Rob K. from Bellevue, WA on 11/29/2016 for an auto service of their Dodge and their testimonial is:
"Mike and Harry are absolutely fantastic. I was having misfires on my V12 and the dealership's suggestion was "start replacing pieces and maybe it'll stop." LBR chased down the issue and after trying a few things concluded (correctly) it was the ignition coil. Instead of charging me for everything replaced, Mike only charged me for the parts&labour on the ignition coil itself saving me several thousand dollars. I'm absolutely using LBR for everything in the future."
5 star rating
Don L. from Bellevue, WA on 11/20/2016 for an auto service of their Dodge and their testimonial is:
"Great service!"
5 star rating
Sean M. from Bellevue, WA on 11/19/2016 for an auto service of their Dodge and their testimonial is:
"Harry is wonderful to work with and honest about what is needed. I never feel like I am having service done that is not needed. The prices are also fair. When I go here I have no worries, and that's the way it should be."
5 star rating
Carlton H. from Bellevue, WA on 11/18/2016 for an auto service of their Dodge and their testimonial is:
"These guys are fantastic they make you feel like family and they do excellent work"
5 star rating
Kenji G. from Bellevue, WA on 11/15/2016 for an auto service of their Dodge and their testimonial is:
"Great service, Michael is wonderful to work with, clear expectations and pricing, and they treat my MB CLS550 like is was their own! I love this place..."
5 star rating
James C. from Bellevue, WA on 11/14/2016 for an auto service of their Dodge and their testimonial is:
"I drove in with my 1997 Cadillac, 99600 mile smoking out the exhaust and a rough running engine and drove out like it was new. Nice honest people, found my problems and fixed them at a good price. I will always take my cars there. Beside that they have a nice old dog there waiting to welcome you. Highly recommended service"
5 star rating
Tony B. from Bellevue, WA on 11/13/2016 for an auto service of their Dodge and their testimonial is:
"On two separate occasions Harry recommended that I NOT have a car repaired because he said that I would have been throwing my money away. Many other shops would not have been so honest. I do recommend LBR to my friends."
5 star rating
Tevin M. from Bellevue, WA on 11/11/2016 for an auto service of their Dodge and their testimonial is:
"Tevin said the business knew the answer to questions he was asking and they gave good service."
5 star rating
Lorenzo L. from Bellevue, WA on 11/8/2016 for an auto service of their Dodge and their testimonial is:
"Lorenzo said they told him nothing was wrong with the vehicle. They did an oil change but when he checked it the next day, the oil was black and burned. When they worked on his Subaru they did a great job."
5 star rating
Jim M. from Bellevue, WA on 11/5/2016 for an auto service of their Dodge and their testimonial is:
"Jim said the business gave him his first oil change for free and he was so happy. He is willing to travel and go back."
5 star rating
Daisy R. from Bellevue, WA on 11/5/2016 for an auto service of their Dodge and their testimonial is:
"Daisy said everything was done to her satisfaction, the staff was friendly, and she is happy."
5 star rating
Akiva S. from Bellevue, WA on 11/4/2016 for an auto service of their Dodge and their testimonial is:
"Akiva said the customer service was good and the staff was professional."
5 star rating
Victor S. from Bellevue, WA on 11/4/2016 for an auto service of their Dodge and their testimonial is:
"Victor said the business had excellent service and good customer care."
5 star rating
Gewen P. from Bellevue, WA on 11/4/2016 for an auto service of their Dodge and their testimonial is:
"Gewen said the facility was able to get all the work completed at once and in a timely manner. They provided great customer service."
5 star rating
Alicia A. from Bellevue, WA on 11/2/2016 for an auto service of their Dodge and their testimonial is:
"Very friendly service. Very accommodating"
5 star rating
Sintayehu L. from Bellevue, WA on 11/1/2016 for an auto service of their Dodge and their testimonial is:
"Sintayehu said the business provided good service."
4 star rating
Erik B. from Bellevue, WA on 11/1/2016 for an auto service of their Dodge and their testimonial is:
"Great service"
5 star rating
Jon B. from Bellevue, WA on 10/29/2016 for an auto service of their Dodge and their testimonial is:
"I live over 10 miles away and only take my cars to LBR. There attention to detail always amazes me. I will continue to use them for all my auto needs."
5 star rating
Mj L. from Bellevue, WA on 10/26/2016 for an auto service of their Dodge and their testimonial is:
"Great service !"
5 star rating
Anna E. from Bellevue, WA on 10/24/2016 for an auto service of their Dodge and their testimonial is:
"Nothing new to say here...as always, LBR gets an A+ from me for being competent, prompt, friendly, and reasonably priced."
5 star rating
Gary P. from Bellevue, WA on 10/18/2016 for an auto service of their Dodge and their testimonial is:
"Gary said the work was done promptly and they did their best to keep the price down."
5 star rating
Carlton H. from Bellevue, WA on 10/18/2016 for an auto service of their Dodge and their testimonial is:
"Carlton said the business was professional, very nice and they solved the problem."
5 star rating
Cindie L. from Bellevue, WA on 10/12/2016 for an auto service of their Dodge and their testimonial is:
"I think from Harry to the mechanics Everyone is awesome Thanku all of u"
5 star rating
Steve S. from Bellevue, WA on 10/11/2016 for an auto service of their Dodge and their testimonial is:
"Steve said the owner Gary does a fantastic job and he does not charge any more than what is needed. He receives calls by them consistently. They provide him with an estimate and the estimate is always right on."
5 star rating
Steve A. from Bellevue, WA on 10/11/2016 for an auto service of their Dodge and their testimonial is:
"Steve said the service was good. He would recommend them."
5 star rating
Greg H. from Bellevue, WA on 10/7/2016 for an auto service of their Dodge and their testimonial is:
"Greg said the business provided a good experience. They fixed the vehicle and for a good price."
5 star rating
Sophie S. from Bellevue, WA on 10/7/2016 for an auto service of their Dodge and their testimonial is:
"Sophie said the business did a nice job."
5 star rating
Andera G. from Bellevue, WA on 10/3/2016 for an auto service of their Dodge and their testimonial is:
"Andera said the service was good. They did exactly as she asked with no questions."
5 star rating
Bill C. from Bellevue, WA on 9/27/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Diane. She said they are regular customers."
5 star rating
Anna E. from Bellevue, WA on 9/24/2016 for an auto service of their Dodge and their testimonial is:
"I had been looking for a new place to take my Toyota Matrix since I purchased it used about two years ago. My previous mechanic had moved, and I needed to stay with someone close to my work. LBR came recommended by a co-worker, and I've been happy I made the switch. I find the staff to be friendly and in-the-know. If need be, things are explained to me until I understand. Pricing is competitive, and I have no 'surprises' when I pick up my car after it's been serviced. To sum it up - Thanks, LBR, for helping me take care of my car!"
5 star rating
Crystal H. from Bellevue, WA on 9/21/2016 for an auto service of their Dodge and their testimonial is:
"Crystal said this business explained to him what things are. She said they are all trustworthy, and they do really good work."
5 star rating
Leckie G. from Bellevue, WA on 9/21/2016 for an auto service of their Dodge and their testimonial is:
"Use them for a pre buyers inspectiona and was very satisfied with the results. Ended up not buying the car because there were several flaws that they caught and documented with pictures. I was most impressed with the level of documentation and that they had it all online by the time the car was picked up."
5 star rating
Jason J. from Bellevue, WA on 9/16/2016 for an auto service of their Dodge and their testimonial is:
"Harry was outstanding as usual. He guesstimated my brake job at $650 and came in at $558. I plan on bringing my truck back for further service soon. They also warned me about a defective tire and showed me a digital picture of the defective tire. Harry and his associate advised me to drive straight to discount tire and get a new one. I love LBR because they are fair, honest and reasonably priced!"
5 star rating
Jim B. from Bellevue, WA on 9/13/2016 for an auto service of their Dodge and their testimonial is:
"Jim said he likes working with Harry."
5 star rating
Alex T. from Bellevue, WA on 9/10/2016 for an auto service of their Dodge and their testimonial is:
"Alex said this business worked in a timely manner, everything was fixed, and they did good work."
5 star rating
Carlos B. from Bellevue, WA on 9/10/2016 for an auto service of their Dodge and their testimonial is:
"I'm always pleased with the service provided by LBR, as well as the customer service. The team is always friendly and courteous, with satisfying their customer always their number one priority. Moreover, they go above and beyond to make sure that your car is well-cared for."
5 star rating
Patti R. from Bellevue, WA on 9/8/2016 for an auto service of their Dodge and their testimonial is:
"Harry made the entire process easy and stress-free. We will definitely use LBR again!"
4 star rating
Jeremy R. from Bellevue, WA on 9/7/2016 for an auto service of their Dodge and their testimonial is:
"Jeremy said the business provides good service. He said he had an issue at the end but they were able to resolve it."
5 star rating
Susanne C. from Bellevue, WA on 9/7/2016 for an auto service of their Dodge and their testimonial is:
"Suzanne said they have good service and the best part is having the drivers pick her up."
5 star rating
Kevin R. from Bellevue, WA on 9/3/2016 for an auto service of their Dodge and their testimonial is:
"Kevin said this business did a fantastic job on a challenging service call. He would recommend this business for service."
5 star rating
Linda L. from Bellevue, WA on 9/3/2016 for an auto service of their Dodge and their testimonial is:
"I highly recommend this company to have all your car needs taken care of."
5 star rating
Healey O. from Bellevue, WA on 8/27/2016 for an auto service of their Dodge and their testimonial is:
"Healey said they are honest and they give great service."
5 star rating
Evan C. from Bellevue, WA on 8/26/2016 for an auto service of their Dodge and their testimonial is:
"I took my 2008 Ram pickup to these guys because I feel they look out for their customers. You always get a detailed description of what they found. In my case I took the truck to them because an engine check light on the dash was glowing. Initially I wasn't sure how knowledgeable they were working on diesel engines. But they took the worry out of the picture immediately. Harry is a pleasure to work with. They will be doing repairs on this truck exclusively. Thanks guys!"
5 star rating
Jeanie K. from Bellevue, WA on 8/26/2016 for an auto service of their Dodge and their testimonial is:
"good people and great updates on the status"
5 star rating
Roger P. from Bellevue, WA on 8/24/2016 for an auto service of their Dodge and their testimonial is:
"I have a Lexus SC430 hardtop convertible. The convertible mechanism developed a problem and no one else I called but the Lexus dealer would take on the repair.... that is, until I called LBR. The roof mechanism is complex and a challenge to align. LBR never hesitated and did the repair and saved me thousands of dollars compared to Lexus. The roof works beautifully."
4 star rating
Jolene G. from Bellevue, WA on 8/23/2016 for an auto service of their Dodge and their testimonial is:
"Harry has been very informative and honest about the repairs needed for our vehicle."
5 star rating
Addie J. from Bellevue, WA on 8/22/2016 for an auto service of their Dodge and their testimonial is:
"Addie said she liked the business because they are nice people."
4 star rating
Vnicent C. from Bellevue, WA on 8/16/2016 for an auto service of their Dodge and their testimonial is:
"Vincent said he would recommend the business."
5 star rating
Don W. from Bellevue, WA on 8/16/2016 for an auto service of their Dodge and their testimonial is:
"Don said the service was the best."
5 star rating
Brian F. from Bellevue, WA on 8/16/2016 for an auto service of their Dodge and their testimonial is:
"Friendly, up front, thorough"
5 star rating
Don C. from Bellevue, WA on 8/15/2016 for an auto service of their Dodge and their testimonial is:
"NEVER DISAPPOINTED WITH SERVICE. COST OR PERSONNEL"
5 star rating
Jesse R. from Bellevue, WA on 8/8/2016 for an auto service of their Dodge and their testimonial is:
"We have had an on going communication issue with the tire pressure monitoring system. After much effort that finally solved it. Very happy with their determination."
5 star rating
Dan B. from Bellevue, WA on 8/3/2016 for an auto service of their Dodge and their testimonial is:
"Dan said they did a great job and it was done on time."
5 star rating
Larry L. from Bellevue, WA on 7/29/2016 for an auto service of their Dodge and their testimonial is:
"Larry said he had an honest experience."
5 star rating
Johnathan T. from Bellevue, WA on 7/28/2016 for an auto service of their Dodge and their testimonial is:
"I have been taking my car to LBR for routine maintenance for 3 yrs and the service is consistent and complete."
5 star rating
John V. from Bellevue, WA on 7/28/2016 for an auto service of their Dodge and their testimonial is:
"Reasonable price, competent technicians, good service"
4 star rating
Pierre-yves L. from Bellevue, WA on 7/26/2016 for an auto service of their Dodge and their testimonial is:
"Pierre said this business works on Volkswagens and is close by."
5 star rating
Susie C. from Bellevue, WA on 7/26/2016 for an auto service of their Dodge and their testimonial is:
"Both gentlemen are extremely pleasant & helpful. I sat in waiting area almost 2 hours & listened to numerous exchanges between Harry & customers & was amazed at his patience, friendliness & personal attention to all. I deal with the public every day and know that is no small feat!"
5 star rating
Justin T. from Bellevue, WA on 7/24/2016 for an auto service of their Dodge and their testimonial is:
"Thanks for tightening-up the front end and safety inspection of front breaks - my car is back to its dope-driving state once again!"
5 star rating
Evelyn S. from Bellevue, WA on 7/23/2016 for an auto service of their Dodge and their testimonial is:
"I have had 2 emergency repairs done in the last few months and they always got the work done right away so I could get my car back as soon as possible. The service was great and the cost was reasonable. I am the only one in my household with only one car so being able to get it back sooner rather than later means a lot to me."
5 star rating
Cindy P. from Bellevue, WA on 7/22/2016 for an auto service of their Dodge and their testimonial is:
"Cindy said her overall experience was great."
5 star rating
Joe B. from Bellevue, WA on 7/22/2016 for an auto service of their Dodge and their testimonial is:
"Harry and crew are absolutely amazing. Most times I would wonder if I'm getting completely screwed over by people that work on cars, but Harry was very honest and didn't push me to get other things fixed. I see why every one of my dealership friends recommend me to take my car there."
5 star rating
Chelsey M. from Bellevue, WA on 7/19/2016 for an auto service of their Dodge and their testimonial is:
"Chelsey said this is the only place she will take her vehicle because she can trust them."
5 star rating
Kathrin B. from Bellevue, WA on 7/18/2016 for an auto service of their Dodge and their testimonial is:
"Kathrin said this business was recommend to her from the previous owner of her vehicle. They were honest about the service and the price at this business."
5 star rating
Karen F. from Bellevue, WA on 7/16/2016 for an auto service of their Dodge and their testimonial is:
"Provided helpful information"
5 star rating
Christina W. from Bellevue, WA on 7/16/2016 for an auto service of their Dodge and their testimonial is:
"My car runs like a top now, thanks to their honest and fast service."
5 star rating
Amy S. from Bellevue, WA on 7/15/2016 for an auto service of their Dodge and their testimonial is:
"Amy said they did a pretty good job."
5 star rating
Michael D. from Bellevue, WA on 7/14/2016 for an auto service of their Dodge and their testimonial is:
"My BMW decided to go into crisis mode, but thankfully I was able to get it towed to LBR. They diagnosed it quickly, with accurate repair estimates, and I was back on the road. This is the only place I get my BMW serviced. You can trust them, which is a rare and wonderful thing in the world of auto repair. My brother now goes here as well, with his car and has had the same phenomenal experience."
5 star rating
Peter G. from Bellevue, WA on 7/13/2016 for an auto service of their Dodge and their testimonial is:
"Peter said they are very good."
5 star rating
John V. from Bellevue, WA on 7/13/2016 for an auto service of their Dodge and their testimonial is:
"I have been a customer of LBR for about 6 years. Their work has been excellent and timely. The price has been reasonable. Of late, I have especially appreciated the opportunity to go over my vehicle with the technician while it's on the lift so I can actually see what needs to be happen and what they've done. Can't beat that with a stick!"
5 star rating
Ron O. from Bellevue, WA on 7/6/2016 for an auto service of their Dodge and their testimonial is:
"Ron said he was trying to get the number for a different business on the same street, but ended up calling this business and he is very glad he did."
5 star rating
Pam P. from Bellevue, WA on 7/1/2016 for an auto service of their Dodge and their testimonial is:
"Pam said the service and work was great."
5 star rating
Jasbir V. from Bellevue, WA on 6/24/2016 for an auto service of their Dodge and their testimonial is:
"Jasbir said they gave him a very detailed list of what was wrong with his vehicle and they did not pressure him."
5 star rating
Gunner C. from Bellevue, WA on 6/23/2016 for an auto service of their Dodge and their testimonial is:
"LBR has a great business model. Provide excellent, honest service at a reasonable rate. Thank you Harry!"
5 star rating
Jorge P. from Bellevue, WA on 6/16/2016 for an auto service of their Dodge and their testimonial is:
"Harry and the entire team do a good job of making sure that the customer get's a fair price and that the work is good!"
5 star rating
Henry M. from Bellevue, WA on 6/15/2016 for an auto service of their Dodge and their testimonial is:
"My dipstick broke on my 2005 dodge grand caravan when I took my van into grease monkey for an oil change. The following day I went to LBR. LBR took out the old broken dipstick and only charged me for the dipstick. Great job. why go to grease monkey in the future when LBR is a one stop shop. Henry"
5 star rating
Dmitriy N. from Bellevue, WA on 6/13/2016 for an auto service of their Dodge and their testimonial is:
"Dmitriy said the business does a great job. He has been using them for many years. They are always on time and they never disappoint. They are a great business and he loves to use them."
4 star rating
Lucas D. from Bellevue, WA on 6/10/2016 for an auto service of their Dodge and their testimonial is:
"Lucas said he would recommend this business to others."
5 star rating
Carlos B. from Bellevue, WA on 6/10/2016 for an auto service of their Dodge and their testimonial is:
"Carlos said this business satisfied his vehicle needs."
4 star rating
Yintei Y. from Bellevue, WA on 6/9/2016 for an auto service of their Dodge and their testimonial is:
"Yintei said he had a good experience with the business."
5 star rating
John V. from Bellevue, WA on 6/9/2016 for an auto service of their Dodge and their testimonial is:
"As always, a great experience working with Harry as the Service Consultant, who knows cars very well and provides great guidance. Harry also has fantastic people skills that make him so effective at what he does. Having had the opportunity to discuss the unusual and specific problems with Sean, who was the Master Technician working on my car was a fantastic experience, as well. It was very comforting for me to be able to meet him and assess for myself that he's more than competent in the work he does. A lot better than going to the "stealership" where I feel I get "serviced" instead of receiving service!!"
5 star rating
Sandy B. from Bellevue, WA on 6/8/2016 for an auto service of their Dodge and their testimonial is:
"Sandy said the business employees are very friendly, courteous and helpful. They followed through with everything they said they were going to do."
5 star rating
Henry M. from Bellevue, WA on 6/4/2016 for an auto service of their Dodge and their testimonial is:
"Henry said they are very professional but the price was very expensive."
4 star rating
Tim S. from Bellevue, WA on 6/4/2016 for an auto service of their Dodge and their testimonial is:
"Thanks for getting my daughters jetta on the road again. Your trouble shooting and diagnosis paid off as this old car runs better now than when we bought it"
5 star rating
Ray D. from Bellevue, WA on 6/4/2016 for an auto service of their Dodge and their testimonial is:
"Even though, by comparison with other auto repair shops, LBR prices are a bit high, I continue to have my vehicle's maintenance done here. I trust them to do the job correctly. I trust them to inform me when something needs attention. Lastly, I trust them not do a job when it's not needed."
5 star rating
Chuck H. from Bellevue, WA on 6/3/2016 for an auto service of their Dodge and their testimonial is:
"Chuck said this business does great work."
5 star rating
Anthony D. from Bellevue, WA on 5/16/2016 for an auto service of their Dodge and their testimonial is:
"Happy and satisfied as always"
5 star rating
Anna E. from Bellevue, WA on 5/15/2016 for an auto service of their Dodge and their testimonial is:
"Since I bought my "new" used car 1.5 years ago, I've bounced around, looking for a reliable, affordable, and knowledgeable service center that conducts business with integrity. Finally, a recommendation from a co-worker led me to LBR, and eureka! I've found a home for my car. I was able to get my car in at a time convenient for me, my car was thoroughly checked out, and I was provided with a detailed list of the condition of just about everything. There were several things needed to be done. I was advised about priorities and agreed to some of the work. My car was completed on time (when does ever happen?) and the repairs costs exactly what was quoted. From start to finish, I was treated with respect, all my questions were answered, and I couldn't be happier."
5 star rating
Dennis P. from Bellevue, WA on 5/15/2016 for an auto service of their Dodge and their testimonial is:
"Following recommendations from other independent auto shops and neighbor, my electronic request got quick response with price quote. Easy appointment enabled timely service that was complete and corresponded with estimate. Exceeded expectations!"
5 star rating
Don C. from Bellevue, WA on 5/14/2016 for an auto service of their Dodge and their testimonial is:
"THE TITLE SAYS IT ALL"
5 star rating
Crystal M. from Bellevue, WA on 5/13/2016 for an auto service of their Dodge and their testimonial is:
"From the time I emailed them for my first appointment to the time I picked up my car, they were amazing. Very respectful when it came to listening and understanding the issues and explaining how they could be fixed. They gave me a loaner while they worked on my car and kept me updated on the progress everyday. I would HIGHLY recommend this place to anyone!! Give them a call, you won't be disappointed."
5 star rating
Marty L. from Bellevue, WA on 5/11/2016 for an auto service of their Dodge and their testimonial is:
"I had a very challenging intermittent problem with my car. LBR took the time to find the problem without just starting to replace parts - as they knew this would be an expensive proposition. It's great to have the car back running the way it should....and all through a pleasant process with the staff at LBR. Nice Work!"
5 star rating
Jennifer M. from Bellevue, WA on 5/10/2016 for an auto service of their Dodge and their testimonial is:
"Jennifer said she waited for her vehicle and it went by quicker than he thought. An older man at the front desk was helpful along with explaining things."
5 star rating
Lev T. from Bellevue, WA on 5/5/2016 for an auto service of their Dodge and their testimonial is:
"Lev said he has known the business for many years and they have provided excellent service for him and his sons."
5 star rating
Edgar B. from Bellevue, WA on 5/4/2016 for an auto service of their Dodge and their testimonial is:
"Edgar said they did a good job and it was good service. They returned his vehicle in a clean condition and the price was good."
4 star rating
Oleg I. from Bellevue, WA on 5/4/2016 for an auto service of their Dodge and their testimonial is:
"Oleg said he had an okay experience with the business."
5 star rating
Chip K. from Bellevue, WA on 5/3/2016 for an auto service of their Dodge and their testimonial is:
"Chip said they do very good work and will always recommend them."
4 star rating
Brian G. from Bellevue, WA on 5/3/2016 for an auto service of their Dodge and their testimonial is:
"Brian said his experience has been good, they are very friendly and they want to get everything worked out. He had to have his vehicle towed back and it's currently at the facility. There was a timing chain issue, they fix it but a day later the issue got worse."
5 star rating
Mark M. from Bellevue, WA on 5/3/2016 for an auto service of their Dodge and their testimonial is:
"Mark said this business was outstanding. They did great work and were very opened to what needs and doesn't need to be done to his vehicle. The prices were reasonable and he already recommended this business for service."
5 star rating
Andrew A. from Bellevue, WA on 5/2/2016 for an auto service of their Dodge and their testimonial is:
"1994 Camry - LBR replaced the front end gaskets, timing belt, water pump, radiator, cleaned the fuel distributer, and completed a weld repair on the passenger side flex joint for a decent price and on a decent time line. For the scope of work the price was average for the Seattle Bellevue area. I spoke to a few other vendors however their prices where higher."
5 star rating
Jeff E. from Bellevue, WA on 4/20/2016 for an auto service of their Dodge and their testimonial is:
"Harry took good care of me and my concerns for the car. Fast service, great knowledge of my 1980 Mercedes 450 SL inside and out. The car drives great!"
5 star rating
George C. from Bellevue, WA on 4/16/2016 for an auto service of their Dodge and their testimonial is:
"George said the service at this business is good, the prices are good, and they do what they say they are going to do. He noted Harry is a great guy."
5 star rating
Brian W. from Bellevue, WA on 4/11/2016 for an auto service of their Dodge and their testimonial is:
"Not much to say, I have never had a bad experience in 12+ years of bringing my business and personnel vehicles to them. In fact, they helped me out with some dealer issues. A total satisfactory experience!"
5 star rating
Justin T. from Bellevue, WA on 4/6/2016 for an auto service of their Dodge and their testimonial is:
"Justin said his vehicle works better than before he went to this business, he added that Harry does good work."
5 star rating
Randy R. from Bellevue, WA on 4/5/2016 for an auto service of their Dodge and their testimonial is:
"Timely and efficient. Seem to care about the entire vehicle not just the problem that led me in to them. They have a new reporting tool that allows me to see the problem."
5 star rating
Randy R. from Bellevue, WA on 4/5/2016 for an auto service of their Dodge and their testimonial is:
"Timely and efficient. Seem to care about the entire vehicle not just the problem that led me in to them. They have a new reporting tool that allows me to see the problem."
5 star rating
Gary W. from Bellevue, WA on 4/4/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Alicia. She said they always follow up, they're really attentive, and always have a really good diagnosis."
5 star rating
Michael J. from Bellevue, WA on 4/4/2016 for an auto service of their Dodge and their testimonial is:
"Michael said his experience at this business was good. They were fair and honest. They provided him with the proper information for him to make an informed decision."
5 star rating
Minh N. from Bellevue, WA on 4/4/2016 for an auto service of their Dodge and their testimonial is:
"Minh said they were able to get the best deal available, and the service was fast."
5 star rating
Milt D. from Bellevue, WA on 4/4/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Nicole. She said they did a great job and they were trustworthy."
5 star rating
Donna R. from Bellevue, WA on 3/24/2016 for an auto service of their Dodge and their testimonial is:
"Donna said she was treated with respect at the business."
5 star rating
Steve A. from Bellevue, WA on 3/16/2016 for an auto service of their Dodge and their testimonial is:
"Had to bring the car in because of a failed emissions test, they diagnosed the problem and got the job done same day. Car is running fine. The only reason for 4 stars instead of 5 is because I think the repair could have been less costly."
5 star rating
Susan L. from Bellevue, WA on 3/13/2016 for an auto service of their Dodge and their testimonial is:
"Only thing I would like better would be to also offer shuttle service back to the shop in the afternoon."
5 star rating
Lynn L. from Bellevue, WA on 3/10/2016 for an auto service of their Dodge and their testimonial is:
"Lynn said they were awesome."
5 star rating
Susan W. from Bellevue, WA on 3/10/2016 for an auto service of their Dodge and their testimonial is:
"Susan said there is always room for improvement. She really appreciates how nice and pleasant they were to deal with."
5 star rating
Evan C. from Bellevue, WA on 3/9/2016 for an auto service of their Dodge and their testimonial is:
"I took my 2008 Ram pickup in for a water pump replacement on a diesel engine. This was my first visit so I really did not know what to expect. But I am happy to report it was extremely satisfying. They made sure I knew what they were doing and at what cost impact it would have. When I went to pick the truck up, they had it ready and washed! I was pleasantly surprised. Thank you Harry."
5 star rating
Jason H. from Bellevue, WA on 3/8/2016 for an auto service of their Dodge and their testimonial is:
"I come here regularly and I'm always happy with the good work/price"
5 star rating
Douglas M. from Bellevue, WA on 3/5/2016 for an auto service of their Dodge and their testimonial is:
"As always LBR pinpointed the problem and fixed it overnight. My 2006 run like many brand new X3. Always a perfect score guys. Thank you for keeping my ride in such good shape"
5 star rating
James F. from Bellevue, WA on 3/3/2016 for an auto service of their Dodge and their testimonial is:
"James said they did a great job."
5 star rating
David G. from Bellevue, WA on 3/2/2016 for an auto service of their Dodge and their testimonial is:
"David said this business does good work. He would've considered the service to be better if it wasn't for the shuttle driver. The shuttle driver was very unprofessional. He made inappropriate comments to his wife."
5 star rating
Pam C. from Bellevue, WA on 3/2/2016 for an auto service of their Dodge and their testimonial is:
"Pam said they did what she needed to be done."
5 star rating
Jerry A. from Bellevue, WA on 3/2/2016 for an auto service of their Dodge and their testimonial is:
"Jerry said the business treats him honestly."
5 star rating
Jamie L. from Bellevue, WA on 3/2/2016 for an auto service of their Dodge and their testimonial is:
"Jamie said the business provides good service."
5 star rating
Nicole A. from Bellevue, WA on 3/2/2016 for an auto service of their Dodge and their testimonial is:
"Nicole said they found them to be very helpful. She also appreciates the pictures that they printed out for her. She did find their prices to be very expensive."
5 star rating
Anthony D. from Bellevue, WA on 2/27/2016 for an auto service of their Dodge and their testimonial is:
"Front staff are very professional and helpful"
5 star rating
Rick C. from Bellevue, WA on 2/24/2016 for an auto service of their Dodge and their testimonial is:
"Good Service."
5 star rating
Evan W. from Bellevue, WA on 2/24/2016 for an auto service of their Dodge and their testimonial is:
"Friendly staff, clean waiting area, convenient location, prompt service, easy to make an appointment=five stars."
5 star rating
Chad V. from Bellevue, WA on 2/23/2016 for an auto service of their Dodge and their testimonial is:
"Harry and the techs here at LBR will leave nothing short of making you feel completely comfortable knowing your vehicle in great hands! Working for a dealership that uses LBR literally everyday for our more "complex" vehicles, I already knew first hand the type of work they perform. One main reason I ended up purchasing the Land Rover that I have, was because I knew LBR was in my corner for any maintenance required. Now, after my LR needing a few normal items handled, I can first hand attest to the level of professionalism and quality of work my LR received. The big plus to this is the whole, weird "money" side of things and the trust that needs to be involved in the process. Everything was very upfront from the beginning and when it came time for the bill to be handled....they 100% over delivered and saved me from the original quote I had agreed to already AND...ahead of time! Thank you very much, Harry!"
5 star rating
Chad V. from Bellevue, WA on 2/23/2016 for an auto service of their Dodge and their testimonial is:
"Harry and the techs here at LBR will leave nothing short of making you feel completely comfortable knowing your vehicle in great hands! Working for a dealership that uses LBR literally everyday for our more "complex" vehicles, I already knew first hand the type of work they perform. One main reason I ended up purchasing the Land Rover that I have, was because I knew LBR was in my corner for any maintenance required. Now, after my LR needing a few normal items handled, I can first hand attest to the level of professionalism and quality of work my LR received. The big plus to this is the whole, weird "money" side of things and the trust that needs to be involved in the process. Everything was very upfront from the beginning and when it came time for the bill to be handled....they 100% over delivered and saved me from the original quote I had agreed to already AND...ahead of time! Thank you very much, Harry!"
5 star rating
Jeanie K. from Bellevue, WA on 2/18/2016 for an auto service of their Dodge and their testimonial is:
"definitely know what they are doing and its a smallish personable shop"
5 star rating
Dale S. from Bellevue, WA on 2/17/2016 for an auto service of their Dodge and their testimonial is:
"Very happy with the service I received. LBR had the misfortune of receiving and installing a faulty part on my VW. From watching a Youtube video of the repair, it was relatively simple. What resulted was a howling sound coming from the undercarriage which went away after things heated up. I called Harry back and he told me to bring it back in. LBR replaced the part with one from a different manufacturer at no additional charge to me. I have to express additional appreciation for Harry George. Harry is as good as they come at customer interfacing. he was attentive, available, and always credible in his interactions with me.. Reputable, fair, and trustworthy repair shops have been difficult to find for me. I will definitely return to LBR for the way they handled this unfortunate situation."
5 star rating
Chuck T. from Bellevue, WA on 2/14/2016 for an auto service of their Dodge and their testimonial is:
"I usually do my own repairs, but some things are best done in a clean environment with the right tools. These LBR guys really know their stuff. They replaced both universal joints on my rear drive line. You should always replace both when one is failing. I knew this when I took it in, and to my suprized they were both failing, they caught it, and I didn't. Now my Explorer is smooth and safe, like new! I can't prove it but I think they adjusted my rear brakes as well. They even washed it for me. It's such a joy to find guys who do honest, knowledgable work at a fair price, I trust them totally and I highly recommend them. They also let me know it's time to replace my transmission mount. They said I can do it myself no problem, but I'm so glad they gave me a heads up. ( I never would have found it, until it's to late). These guys are keepers!"
5 star rating
Chuck T. from Bellevue, WA on 2/14/2016 for an auto service of their Dodge and their testimonial is:
"I usually do my own repairs, but some things are best done in a clean environment with the right tools. These LBR guys really know their stuff. They replaced both universal joints on my rear drive line. You should always replace both when one is failing. I knew this when I took it in, and to my suprized they were both failing, they caught it, and I didn't. Now my Explorer is smooth and safe, like new! I can't prove it but I think they adjusted my rear brakes as well. They even washed it for me. It's such a joy to find guys who do honest, knowledgable work at a fair price, I trust them totally and I highly recommend them. They also let me know it's time to replace my transmission mount. They said I can do it myself no problem, but I'm so glad they gave me a heads up. ( I never would have found it, until it's to late). These guys are keepers!"
5 star rating
Tony L. from Bellevue, WA on 2/11/2016 for an auto service of their Dodge and their testimonial is:
"Tony said he really appreciates the information he was given. As far as the promises they made to him, they exceeded them."
5 star rating
Katy B. from Bellevue, WA on 2/9/2016 for an auto service of their Dodge and their testimonial is:
"Katy said she had a good experience."
5 star rating
Sarin N. from Bellevue, WA on 2/8/2016 for an auto service of their Dodge and their testimonial is:
"Sarin said he had a good visit and the communication was great."
5 star rating
Gian L. from Bellevue, WA on 2/6/2016 for an auto service of their Dodge and their testimonial is:
"Gian said they did a good job."
5 star rating
Jim K. from Bellevue, WA on 2/2/2016 for an auto service of their Dodge and their testimonial is:
"Jim said he works for Comcast and this business is a customer of theirs. They do good work on his vehicle."
5 star rating
Donna R. from Bellevue, WA on 2/2/2016 for an auto service of their Dodge and their testimonial is:
"Donna said the person who assisted her was very accommodating and answered all her questions to the best of his ability."
5 star rating
Eric C. from Bellevue, WA on 2/2/2016 for an auto service of their Dodge and their testimonial is:
"Eric said he is happy with the way the vehicle turned out and will go back for additional repair. The price is high but they did a really god job."
5 star rating
Mark M. from Bellevue, WA on 2/2/2016 for an auto service of their Dodge and their testimonial is:
"Mark said the business did quality work. They were extremely friendly and professional. They are outstanding at what they do and he loves them. He looks forward to doing business with them."
5 star rating
Tony B. from Bellevue, WA on 2/2/2016 for an auto service of their Dodge and their testimonial is:
"Terrific service and people!"
5 star rating
David R. from Bellevue, WA on 2/1/2016 for an auto service of their Dodge and their testimonial is:
"My interaction was friendly. I felt my repairs were done with expertise in a timely fashion."
5 star rating
David R. from Bellevue, WA on 2/1/2016 for an auto service of their Dodge and their testimonial is:
"My interaction was friendly. I felt my repairs were done with expertise in a timely fashion."
5 star rating
Dixie D. from Bellevue, WA on 1/29/2016 for an auto service of their Dodge and their testimonial is:
"At LBR the people and the service are outstanding. Thanks!"
5 star rating
Theresa B. from Bellevue, WA on 1/23/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Scott. He said this business did a good job."
5 star rating
Jackie Van I. from Bellevue, WA on 1/22/2016 for an auto service of their Dodge and their testimonial is:
"The team at LBR does a great job at really knowing their stuff and setting expectations accordingly. They never over or under sell me, and they provide some valuable insight into the automotive world that is quite foreign to me. I'm part of a second generation of LBR customers, so that speaks to how they've been doing great work year after year."
5 star rating
Jackie Van I. from Bellevue, WA on 1/22/2016 for an auto service of their Dodge and their testimonial is:
"The team at LBR does a great job at really knowing their stuff and setting expectations accordingly. They never over or under sell me, and they provide some valuable insight into the automotive world that is quite foreign to me. I'm part of a second generation of LBR customers, so that speaks to how they've been doing great work year after year."
5 star rating
Shanon B. from Bellevue, WA on 1/20/2016 for an auto service of their Dodge and their testimonial is:
"Spoke with Amanda. She said everything was done on time. They were up front on the costs and they did a good job."
5 star rating
Herb G. from Bellevue, WA on 1/18/2016 for an auto service of their Dodge and their testimonial is:
"Herb said this business was excellent."
5 star rating
Shannon U. from Bellevue, WA on 1/18/2016 for an auto service of their Dodge and their testimonial is:
"Brought the car in. Business was familiar enough w the make, model and year of my car to diagnose my problem based on experience (and listening to the engine). Quick, efficient, car came back clean. Good work."
5 star rating
Shannon U. from Bellevue, WA on 1/18/2016 for an auto service of their Dodge and their testimonial is:
"Brought the car in. Business was familiar enough w the make, model and year of my car to diagnose my problem based on experience (and listening to the engine). Quick, efficient, car came back clean. Good work."
5 star rating
Josh J. from Bellevue, WA on 1/17/2016 for an auto service of their Dodge and their testimonial is:
"I trust LBR with all of my auto maintenance and repair needs. They have great pricing and do excellent work, never pushing unnecessary services."
5 star rating
Josh J. from Bellevue, WA on 1/17/2016 for an auto service of their Dodge and their testimonial is:
"I trust LBR with all of my auto maintenance and repair needs. They have great pricing and do excellent work, never pushing unnecessary services."
5 star rating
Clarence C. from Bellevue, WA on 1/17/2016 for an auto service of their Dodge and their testimonial is:
"I was pleased to receive a knowledgeable and honest assessment of the problems I was experiencing with my vehicle. The repairs were completed promptly, and at a competive price."
5 star rating
Marlene C. from Bellevue, WA on 1/17/2016 for an auto service of their Dodge and their testimonial is:
"I can trust that my car is taken care of and not be told something needs to be done that really isn't necessary"
5 star rating
Keith T. from Bellevue, WA on 1/14/2016 for an auto service of their Dodge and their testimonial is:
"Keith said he was happy with the service he received."
5 star rating
Muthu S. from Bellevue, WA on 1/13/2016 for an auto service of their Dodge and their testimonial is:
"Muthu said the service at this business is very good."
5 star rating
Dmitriy N. from Bellevue, WA on 1/8/2016 for an auto service of their Dodge and their testimonial is:
"Dmitriy said they do an excellent job."
5 star rating
Henry B. from Bellevue, WA on 1/5/2016 for an auto service of their Dodge and their testimonial is:
"Found the staff to be very professional, honest, and friendly. The job to be performed was explained to me in detail and their price for the repairs were reasonable. I was kept informed on the status of the repairs and all work was completed in a timely manner"
5 star rating
John V. from Bellevue, WA on 1/5/2016 for an auto service of their Dodge and their testimonial is:
"Fair pricing, competent work. Just what you'd want from your auto mechanic."
5 star rating
Henry B. from Bellevue, WA on 1/5/2016 for an auto service of their Dodge and their testimonial is:
"Found the staff to be very professional, honest, and friendly. The job to be performed was explained to me in detail and their price for the repairs were reasonable. I was kept informed on the status of the repairs and all work was completed in a timely manner"
5 star rating
John V. from Bellevue, WA on 1/5/2016 for an auto service of their Dodge and their testimonial is:
"Fair pricing, competent work. Just what you'd want from your auto mechanic."
5 star rating
Arthur A. from Bellevue, WA on 1/4/2016 for an auto service of their Dodge and their testimonial is:
"Arthur said the business was very punctual, really helpful and they saved him some money."
5 star rating
Bian H. from Bellevue, WA on 1/4/2016 for an auto service of their Dodge and their testimonial is:
"Bian said the visit was good and the business was great to speak with."
5 star rating
Denise O. from Bellevue, WA on 12/20/2015 for an auto service of their Dodge and their testimonial is:
"This was our first experience with LBR Auto and Harry went above and beyond to provide excellent service. He gave us a comprehensive cost estimate, explained and answered all our questions, thoroughly. They completed the work on the Rear Main, and kept us informed through-out the process. Harry noticed the seat belt light on the dash was on and he went out of his way to check into it, made several calls and then advised us. Which was not part of the original service agreement. We are very pleased to have found a professional, conscientious and honest auto repair business to keep our car running well. LBR is where we will be taking our car from this point forward. Tim O. Bellevue, WA"
5 star rating
Denise O. from Bellevue, WA on 12/20/2015 for an auto service of their Dodge and their testimonial is:
"This was our first experience with LBR Auto and Harry went above and beyond to provide excellent service. He gave us a comprehensive cost estimate, explained and answered all our questions, thoroughly. They completed the work on the Rear Main, and kept us informed through-out the process. Harry noticed the seat belt light on the dash was on and he went out of his way to check into it, made several calls and then advised us. Which was not part of the original service agreement. We are very pleased to have found a professional, conscientious and honest auto repair business to keep our car running well. LBR is where we will be taking our car from this point forward. Tim O. Bellevue, WA"
5 star rating
Douglas M. from Bellevue, WA on 12/19/2015 for an auto service of their Dodge and their testimonial is:
"I really mean. I have kept up the maintenance on my 2006x3 bmw with these guys and my wip runs wonderful. I am leaving out the pejorative tantrum that goes along with my knowingly high maintenence suv. But really with out these guys it would be worse. And I belive that. Thank you all LBR, you guys are champs. Happy holidays!"
5 star rating
Douglas M. from Bellevue, WA on 12/19/2015 for an auto service of their Dodge and their testimonial is:
"I really mean. I have kept up the maintenance on my 2006x3 bmw with these guys and my wip runs wonderful. I am leaving out the pejorative tantrum that goes along with my knowingly high maintenence suv. But really with out these guys it would be worse. And I belive that. Thank you all LBR, you guys are champs. Happy holidays!"
5 star rating
Batur T. from Bellevue, WA on 12/15/2015 for an auto service of their Dodge and their testimonial is:
"Batur said he received great service, the solution was perfect, and the diagnostic was perfect. The service was completed in timely manner and the customer service was perfect. Harry and Mike were knowledgeable. They took care of him."
5 star rating
Rajeev L. from Bellevue, WA on 12/13/2015 for an auto service of their Dodge and their testimonial is:
"Rajeev said he had take the vehicle back for the same problem which had not been corrected."
5 star rating
Gene C. from Bellevue, WA on 12/13/2015 for an auto service of their Dodge and their testimonial is:
"Gene said he was very satisfied with the good job the business provides, and with their competitive prices."
5 star rating
Rosario V. from Bellevue, WA on 12/13/2015 for an auto service of their Dodge and their testimonial is:
"Rosario said they did a good job. It was fast and she was satisfied with it."
5 star rating
Nam V. from Bellevue, WA on 12/13/2015 for an auto service of their Dodge and their testimonial is:
"I thought they did a good job. They diagnosed my issue quickly and were able to fix the problem quickly. Very nice customer service."
5 star rating
Bill C. from Bellevue, WA on 12/10/2015 for an auto service of their Dodge and their testimonial is:
"Bill said they did a great job and he will continue to bring his vehicle in."
5 star rating
Cliff J. from Bellevue, WA on 12/4/2015 for an auto service of their Dodge and their testimonial is:
"Cliff said this business was able to fit him in under urgent circumstances and he appreciates the service."
5 star rating
John B. from Bellevue, WA on 12/4/2015 for an auto service of their Dodge and their testimonial is:
"John said Harry handled his situation and got him taken care of. It all worked out well for him and Harry is very helpful."
5 star rating
Darren C. from Bellevue, WA on 12/4/2015 for an auto service of their Dodge and their testimonial is:
"Great work, excellent service, fair price"
5 star rating
Carrie B. from Bellevue, WA on 12/3/2015 for an auto service of their Dodge and their testimonial is:
"Carrie said the customer service is good. The business did the work they said they were going to do. They kept her informed."
5 star rating
Paul R. from Bellevue, WA on 11/24/2015 for an auto service of their Dodge and their testimonial is:
"We were recommended to LBR by another workshop which gave LBR high marks for customer service and quality repairs. LBR and specifically Mr. Harry George provided flawless Customer Service , Vehicle Diagnosis and Repair for my 2005 BMW. We were very impressed with the frequent and detailed communications from the time I dropped off to the time we picked up the vehicle. We were never left in the dark . Options were presented, the work was completed on time and at a cost unmatched by a dealer. The vehicle is now in tip top shape and should last another 100,000 miles !"
5 star rating
Paul R. from Bellevue, WA on 11/24/2015 for an auto service of their Dodge and their testimonial is:
"We were recommended to LBR by another workshop which gave LBR high marks for customer service and quality repairs. LBR and specifically Mr. Harry George provided flawless Customer Service , Vehicle Diagnosis and Repair for my 2005 BMW. We were very impressed with the frequent and detailed communications from the time I dropped off to the time we picked up the vehicle. We were never left in the dark . Options were presented, the work was completed on time and at a cost unmatched by a dealer. The vehicle is now in tip top shape and should last another 100,000 miles !"
5 star rating
Mark N. from Bellevue, WA on 11/17/2015 for an auto service of their Dodge and their testimonial is:
"Mark said he has been using the business for twenty years and he loves them."
5 star rating
Bill B. from Bellevue, WA on 11/13/2015 for an auto service of their Dodge and their testimonial is:
"Bill said every time he goes there, they do a really nice job. They are friendly, prompt and he has no problems with the work done."
5 star rating
John V. from Bellevue, WA on 11/12/2015 for an auto service of their Dodge and their testimonial is:
"I've had my car serviced ever since I purchased it 5-1/2 years ago. Always good service, I've always been treated well, the work always done as promised--and my car is always washed afterward! I can easily recommend LBR to anyone for automotive service!"
5 star rating
John V. from Bellevue, WA on 11/12/2015 for an auto service of their Dodge and their testimonial is:
"I've had my car serviced ever since I purchased it 5-1/2 years ago. Always good service, I've always been treated well, the work always done as promised--and my car is always washed afterward! I can easily recommend LBR to anyone for automotive service!"
5 star rating
Scott/john H. from Bellevue, WA on 11/10/2015 for an auto service of their Dodge and their testimonial is:
"When an emergency service need arises, the folks at LBR can be counted on to set things right, right now. Harry worked my car in without an appointment on a Friday afternoon, and got me back on the road by the end of the day. Top marks to the whole team at LBR!"
5 star rating
Herb G. from Bellevue, WA on 11/7/2015 for an auto service of their Dodge and their testimonial is:
"Excellent shop! Harry is the Very Best and with Kindness and Integrity!"
5 star rating
John C. from Bellevue, WA on 11/7/2015 for an auto service of their Dodge and their testimonial is:
"Arranged service quickly; great communication of problem and cost of the fix. Speedy turnaround."
5 star rating
Pierre-yves L. from Bellevue, WA on 11/7/2015 for an auto service of their Dodge and their testimonial is:
"Pierre said the entire service was good at the business."
5 star rating
Herb G. from Bellevue, WA on 11/7/2015 for an auto service of their Dodge and their testimonial is:
"Excellent shop! Harry is the Very Best and with Kindness and Integrity!"
5 star rating
John C. from Bellevue, WA on 11/7/2015 for an auto service of their Dodge and their testimonial is:
"Arranged service quickly; great communication of problem and cost of the fix. Speedy turnaround."
5 star rating
Chris E. from Bellevue, WA on 11/6/2015 for an auto service of their Dodge and their testimonial is:
"Chris said the employees at this business provide good customer service and they do what they say they are going to do. They also have great prices."
5 star rating
Celine M. from Bellevue, WA on 10/27/2015 for an auto service of their Dodge and their testimonial is:
"LBR was contracted by AutoNation Chrysler Dodge Jeep in Bellevue and LBR did a great job on my steering. They changed the rack and column on my Honda Odyssey. Unfortunately the next day my wipers didn't work. Probably forgot to plug it back in. I would have given a 5 stars because of the delay. AutoNation was a pain to deal with...."
5 star rating
Charlie K. from Bellevue, WA on 10/22/2015 for an auto service of their Dodge and their testimonial is:
"Always great customer service and great work performed."
5 star rating
Arvindkumar Y. from Bellevue, WA on 10/19/2015 for an auto service of their Dodge and their testimonial is:
"Arvindkumar said he was very satisfied with this business because they serviced his vehicle in a timely manner."
5 star rating
James H. from Bellevue, WA on 10/17/2015 for an auto service of their Dodge and their testimonial is:
"LBR Auto Repair has always been quick to respond when setting an appointment and up front and honest with the estimates. This is an ethical, customer focused group of professionals."
5 star rating
James H. from Bellevue, WA on 10/17/2015 for an auto service of their Dodge and their testimonial is:
"LBR Auto Repair has always been quick to respond when setting an appointment and up front and honest with the estimates. This is an ethical, customer focused group of professionals."
4 star rating
Rebecca Y. from Bellevue, WA on 10/11/2015 for an auto service of their Dodge and their testimonial is:
"very professional. Only down side was that when we dropped off the car they couldn't get to it for 2 days"
5 star rating
Diane C. from Bellevue, WA on 10/9/2015 for an auto service of their Dodge and their testimonial is:
"Diane said she has been going there for years and she is always happy with the service."
5 star rating
Don C. from Bellevue, WA on 10/6/2015 for an auto service of their Dodge and their testimonial is:
"HONEST, FAIR AND PROFESSIONAL"
5 star rating
Richard W. from Bellevue, WA on 10/5/2015 for an auto service of their Dodge and their testimonial is:
"Richard said he feels very confident when he leaves his vehicle there because they only do what is necessary. He can really trust them and he really appreciates that."
4 star rating
Mia S. from Bellevue, WA on 10/5/2015 for an auto service of their Dodge and their testimonial is:
"Mia said this business is great. Henry is wonderful and she would recommend his service to anyone."
5 star rating
Jennifer B. from Bellevue, WA on 10/1/2015 for an auto service of their Dodge and their testimonial is:
"Jennifer said the business provided good service."
5 star rating
Min V. from Bellevue, WA on 9/28/2015 for an auto service of their Dodge and their testimonial is:
"Super quick turnaround and did it for cheaper than the estimate!!!"
5 star rating
Katie B. from Bellevue, WA on 9/25/2015 for an auto service of their Dodge and their testimonial is:
"Thank you for the excellent service! I had every confidence that my vehicle was in good hands and the recommendations were well researched and solid. Great service arranging for a rental car and timing of drop off and pick up."
5 star rating
Lynda N. from Bellevue, WA on 9/21/2015 for an auto service of their Dodge and their testimonial is:
"I'm Just So thankful I found LBR!!! Honest & Quality work.. Always!!"
5 star rating
Mike I. from Bellevue, WA on 9/18/2015 for an auto service of their Dodge and their testimonial is:
"Great experience from start to finish. Lexus dealer labor quote was triple what I paid at LBR. Saved a ton more because they let me source my own parts - again 1/3 of the cost at dealer. Harry and Mike are real pros and took the time to confirm the diagnosis from the dealer and kept me informed. I will be taking my vehicles to LBR from now on. They are honest, affordable, and they do great work."
5 star rating
Paula T. from Bellevue, WA on 9/10/2015 for an auto service of their Dodge and their testimonial is:
"Paula said the service was good at the business. They were very fair and she trusts them."
5 star rating
Cheryl A. from Bellevue, WA on 9/8/2015 for an auto service of their Dodge and their testimonial is:
"Cheryl said this business put a warranty on a part and was able to get her vehicle done the same day. This business is awesome and she is thankful towards them."
5 star rating
Lisa H. from Bellevue, WA on 9/6/2015 for an auto service of their Dodge and their testimonial is:
"Always great and fast friendly service!!!"
5 star rating
Steve G. from Bellevue, WA on 9/3/2015 for an auto service of their Dodge and their testimonial is:
"Steve said the gentleman at the front desk was nice. This business provided a reasonable price and they corrected the issue he noticed in a timely manner."
5 star rating
Vitaly N. from Bellevue, WA on 9/3/2015 for an auto service of their Dodge and their testimonial is:
"Vitaly said this business gave very good service and a provided a reasonable diagnosis."
5 star rating
Matt T. from Bellevue, WA on 9/3/2015 for an auto service of their Dodge and their testimonial is:
"Matt said the receptionist was really helpful and the business did a good job."
5 star rating
Celine M. from Bellevue, WA on 9/2/2015 for an auto service of their Dodge and their testimonial is:
"Celine said they were nice, seemed honest and they were quick."
5 star rating
Michael D. from Bellevue, WA on 8/31/2015 for an auto service of their Dodge and their testimonial is:
"This is only the second car shop, in my life, seriously, that I've ever found where I can take my car with ZERO worries. My other shop I've long dealt with doesn't handle BMW's much, so it's a complete relief to have found LBR. They have exceeded my hope and expectation at every turn. I know they will be straight with me, fair on everything they do, and their professionalism and courtesy is always above and beyond. For my BMW, I sure don't want to pay dealership rates, or hassle with dealership egos/rip-offs, so I am completely thankful to have LBR taking care of my car. I won't ever take it anywhere else. If you want a shop you can trust, which is so rare in the auto/mechanic industry, go to LBR, they are simply the best, period. Maybe this sounds a bit like I'm gushing, but, having been to bad shops, my thankfulness for a great shop, for LBR, is pretty limitless. Car repairs/maintenance is never fun, but having a shop I can trust makes all the difference for me."
5 star rating
Dmitriy N. from Bellevue, WA on 8/24/2015 for an auto service of their Dodge and their testimonial is:
"Dmitriy said this business gives him very good service. Everyone from the front desk to the service department is very nice to work with."
5 star rating
Chea Y. from Bellevue, WA on 8/24/2015 for an auto service of their Dodge and their testimonial is:
"Highly recommend these guys. May not be the cheapest, but very very honest with the job they do and things they recommend fixing, and what can wait... Thats what you want to hear."
5 star rating
Bhavini H. from Bellevue, WA on 8/21/2015 for an auto service of their Dodge and their testimonial is:
"Bhavini said the business took care of the problem and they were honest. They also washed her vehicle."
5 star rating
Gwennyth M. from Bellevue, WA on 8/20/2015 for an auto service of their Dodge and their testimonial is:
"I appreciate all your help - thanks - Gwen Morrison"
4 star rating
Sean M. from Bellevue, WA on 8/18/2015 for an auto service of their Dodge and their testimonial is:
"Spoke with Donna. She said for the first time, she had to take the vehicle back to this business. It was making a gurgling sound. Harry took care of it right away."
5 star rating
Dan T. from Bellevue, WA on 8/17/2015 for an auto service of their Dodge and their testimonial is:
"Spoke with Nancy. She said the business has good customer service. She is a woman who is in charge of her own repairs and she trusts them to be honest with her."
5 star rating
Cindy M. from Bellevue, WA on 8/10/2015 for an auto service of their Dodge and their testimonial is:
"Cindy said she really appreciates all that Harry does for her. He is very patient he always gets the job done. He is very sweet."
5 star rating
Gerald O. from Bellevue, WA on 8/10/2015 for an auto service of their Dodge and their testimonial is:
"Gerald said the staff at the facility were easy to work with."
5 star rating
Chip K. from Bellevue, WA on 8/5/2015 for an auto service of their Dodge and their testimonial is:
"Chip said this facility does excellent work. They are very nice and friendly."
5 star rating
Dave C. from Bellevue, WA on 8/5/2015 for an auto service of their Dodge and their testimonial is:
"Dave said he has been going to this business for yeas and they always take care of him."
5 star rating
Drew H. from Bellevue, WA on 8/5/2015 for an auto service of their Dodge and their testimonial is:
"Kept the cost reasonable and fast, friendly service. I will return as recommended! Thanks Mike!"
5 star rating
Daniel L. from Bellevue, WA on 8/4/2015 for an auto service of their Dodge and their testimonial is:
"The wipers on my 1999 Pontiac Firebird would not return to the parked position- they worked fine, but would stop in a straight up position on the windshield. I purchased a wiper motor & took my car to LBR. Between me & the Technician James, It was difficult to determine exactly what the problem was. The parking actuator arm on the wiper transmission was not working properly, though. James, after much thought, devised a custom solution- he took a tension spring & modified it, then attaching it to the actuator arm, providing tension, which would keep it in position to engage the "park" tab, causing the wipers to return to the park position. I know that all sounds pretty technical but, the bottom line is his ingenuity provided a repair to a unique problem. Then came time to pay. Mike conceded that it was an "unusual" repair, not simply a removal & re-install. There was 4 hours labor time in (I provided the part), Mike asked me what I thought would be fair. Yes, you heard me right, Mike asked me what I thought would be fair. The modification of the spring took minutes, but since the problem was so unique, it took a bit to get to that place. He offered to deduct 1 hour from the labor time, which I thought was very fair. My wipers park now, & I am a happy driver again. This was a pleasurable experience, overall. Thank you, LBR."
5 star rating
Arielle D. from Bellevue, WA on 7/30/2015 for an auto service of their Dodge and their testimonial is:
"Got my car back to me the same day with lots of labor and worked hard to do so. The man at the counter was very understanding about me being a little upset about my car not working."